At a Glance
- Tasks: Lead a team to deliver top-notch property licensing services and handle complex decisions.
- Company: Join the ambitious and diverse Redbridge borough team.
- Benefits: Fixed-term contract until 2028 with opportunities for growth and development.
- Other info: We value diversity and inclusion, welcoming applicants from all backgrounds.
- Why this job: Make a real difference in housing standards while developing your leadership skills.
- Qualifications: Strong organisational and communication skills; experience in managing teams is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Redbridge is an ambitious, diverse and exciting east‑London borough. We are searching for a confident, motivated Senior Property Licensing Processing Officer to lead a team of processing officers and deliver a high‑quality, customer‑focused licensing service at Lynton House.
In This Role, You Will:
- Supervise and support Processing Officers to meet KPIs and service standards.
- Handle complex licensing decisions, including exemptions, revocations and fit and proper assessments.
- Liaise with internal teams and external partners such as Police, Fire Safety and HMRC.
- Respond to customer enquiries, complaints and FOIs with professionalism and accuracy.
About You:
You’ll bring strong organisational skills, excellent communication, experience of managing people and performance management, and the ability to work in a fast‑paced environment. Knowledge of housing legislation and property licensing is desirable. If you’re proactive, detail‑driven and passionate about improving housing standards, we’d love to hear from you.
We Are Committed to:
All shortlisted applicants will need to demonstrate proof of the right to work in the UK. We are committed to employment practices that promote diversity and inclusion and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion or belief.
Senior Property Licensing Processing Officer in London employer: London Borough of Redbridge
Redbridge is an excellent employer that values diversity and inclusion, offering a supportive work culture where employees can thrive. As a Senior Property Licensing Processing Officer, you will benefit from professional development opportunities while contributing to the community in a vibrant east-London borough. With a focus on high-quality service delivery and collaboration with various stakeholders, this role provides a meaningful chance to make a positive impact on housing standards.
Contact Details:
London Borough of Redbridge Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Licensing Processing Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the property licensing field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission, especially around customer service and housing standards. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling complex decisions. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Property Licensing Processing Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in property licensing or managing teams, as this will show us you’re a great fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving housing standards and how your background aligns with our needs. Keep it professional but let your personality come through!
Showcase Your Communication Skills:Since the role involves liaising with various teams and responding to customer enquiries, make sure your application demonstrates your excellent communication skills. Use clear and concise language to convey your points effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at London Borough of Redbridge
✨Know Your Stuff
Make sure you brush up on housing legislation and property licensing before the interview. Being able to discuss relevant laws and regulations will show that you're not just a good fit for the role, but that you’re genuinely interested in improving housing standards.
✨Showcase Your Leadership Skills
As a Senior Property Licensing Processing Officer, you'll be leading a team. Prepare examples of how you've successfully managed people in the past, focusing on how you supported your team to meet KPIs and service standards. This will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
Since the role involves liaising with various internal teams and external partners, practice articulating your thoughts clearly and professionally. You might want to prepare for questions about how you would handle customer enquiries or complaints, showcasing your communication skills.
✨Be Proactive and Detail-Driven
Highlight your proactive approach to problem-solving and attention to detail during the interview. Share specific instances where you identified issues and took the initiative to resolve them, as this aligns perfectly with the expectations for this role.
