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- Tasks: Help prevent homelessness and support residents in finding housing solutions.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Permanent, full-time role with opportunities for personal growth and development.
- Other info: Diverse and inclusive workplace committed to supporting all applicants.
- Why this job: Be part of a fast-paced environment where your skills can truly impact lives.
- Qualifications: Strong communication skills and experience in housing solutions or related fields.
The predicted salary is between 30000 - 40000 £ per year.
Location: Lynton House, Ilford
Job Type: Permanent, Full Time
The Housing Solutions Service offers an opportunity to join a frontline team focused on preventing and relieving homelessness within the borough. The role is fast‑paced and requires thinking on your feet, delivering innovative solutions, and supporting residents to resolve their housing situation using a varied housing solutions toolkit.
The Housing Solutions Officer’s key responsibility is to prevent homelessness by helping customers retain their current accommodation. Where this cannot be achieved, the Officer will provide access to suitable alternative housing options, fulfilling the Council’s statutory obligations under the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017.
- Experience issuing s184 and personal housing plans.
- Strong collaboration, communication and written skills, with high emotional intelligence to support vulnerable residents.
- Ability to build relationships with internal and external partners.
- Experience working in a demanding environment, able to think on your feet while maintaining attention to detail.
- Negotiating, influencing and problem‑solving skills to achieve positive outcomes for customers.
- Track record of meeting performance targets and adhering to deadlines.
- Keeping up to date with changes in legislation and case law.
To apply for this post please complete the online application form and attach your CV and a Covering Letter that addresses how you meet the criteria for the role as stated in the person specification. All short‑listed applicants will need to demonstrate proof of right to work in the UK. We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
Housing Solutions Officers x2 employer: London Borough of Redbridge
Contact Detail:
London Borough of Redbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officers x2
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on the Housing Solutions Service and understand their mission. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your problem-solving skills! Since the role requires quick thinking and innovative solutions, try to come up with examples from your past experiences where you've successfully resolved issues. This will demonstrate your ability to think on your feet.
✨Tip Number 3
Show off your emotional intelligence! Be prepared to discuss how you've supported vulnerable residents in the past. Highlight your communication and collaboration skills, as these are key to building relationships with both customers and partners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV and Covering Letter clearly address how you meet the criteria for the role, and don’t shy away from showcasing your achievements.
We think you need these skills to ace Housing Solutions Officers x2
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure your cover letter speaks directly to the role of Housing Solutions Officer. Highlight your experience with preventing homelessness and how you can use your skills to support residents effectively.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show your strong communication, problem-solving, and negotiation abilities. We want to see how you’ve made a difference!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Share your passion for helping vulnerable residents and how your emotional intelligence plays a role in your work. Let your personality shine through!
Follow the Application Instructions: Make sure you complete the online application form and attach your CV and cover letter as requested. Following instructions shows attention to detail, which is crucial for this role. Apply through our website to ensure your application gets to us!
How to prepare for a job interview at London Borough of Redbridge
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working, and it demonstrates your commitment to staying informed.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved housing issues in the past. Think about specific situations where you had to think on your feet and deliver innovative solutions. This will highlight your ability to handle the fast-paced nature of the role.
✨Emphasise Emotional Intelligence
Since you'll be supporting vulnerable residents, it's crucial to convey your emotional intelligence. Share experiences where you've built strong relationships or effectively communicated with individuals in distress. This will illustrate your capability to empathise and connect with those you’ll be helping.
✨Demonstrate Collaboration Skills
Be ready to discuss how you've worked with internal and external partners in previous roles. Highlight any successful collaborations that led to positive outcomes for customers. This will show that you can work well within a team and are committed to achieving the best results for residents.