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- Tasks: Help prevent homelessness and support residents with innovative housing solutions.
- Company: Join a diverse and ambitious council in vibrant East London.
- Benefits: Competitive salary, inclusive workplace, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in housing solutions, excellent communication, and problem-solving skills.
- Other info: Fast-paced environment with a focus on collaboration and community impact.
The predicted salary is between 28800 - 43200 £ per year.
Location: Lynton House, Ilford
Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we have developed innovative ways to build our communities and transform our Council. We are one of the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the City.
The Housing Solutions Service has a number of opportunities to join the team at the frontline of preventing and relieving homelessness in the borough. This will be joining a team that is fast paced, where you will be expected to think on your feet, provide innovative solutions, and to support residents to resolve their housing situation using a varied housing solutions toolkit.
We have recently undergone a period of redesign in the service to realign service delivery post-pandemic, which will see a hybrid service offer through an omni channel and improving the digital front door as well as providing an in-person service that is co-located with partners and at different locations within the borough.
The Housing Solutions Officer will be in a key role to prevent homelessness by helping customers retain their current accommodation and, where this cannot be achieved, provide access to a range of suitable alternative housing options fulfilling the Council\’s statutory obligations as set out in the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017.
About You
- You will need to have experience of issuing s184 and personal housing plans
- You will need to be a collaborator, effective communicator, and have excellent written skills and emotional intelligence to support some of the most vulnerable residents.
- You will need to be able to build relationships with internal and external partners.
- You will have experience of working in a demanding environment, and you will at times need to think on your feet but have an eye for detail.
- You will have experience of using negotiating, influencing and problem‑solving skills to achieve positive outcomes for customers.
- You will have experience of successfully working to performance targets and deadlines.
- You will need to keep up to date with changes in legislation and case law.
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.
All short‑listed applicants will need to demonstrate proof of right to work in the UK.
We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
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Housing Solutions Officers employer: London Borough of Redbridge
Contact Detail:
London Borough of Redbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officers
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the Council's recent initiatives and challenges. Show us you’re not just interested in the role but also passionate about making a difference in the community.
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you’ve successfully helped someone in a tough situation. We want to see how you can apply your experience to support vulnerable residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our vision.
We think you need these skills to ace Housing Solutions Officers
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Housing Solutions Officer role is all about. Dive into the job description and highlight the key skills and experiences they’re looking for. This will help you tailor your application to show that you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell your story and explain how your experience aligns with the role. Be sure to address the criteria mentioned in the person specification directly, and don’t forget to sprinkle in some of your personality to make it memorable.
Showcase Your Skills: When you’re putting together your CV, focus on showcasing your relevant skills and experiences. Highlight any previous work in housing solutions or similar fields, and don’t shy away from mentioning your problem-solving and communication skills. We want to see how you can bring value to the team!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Make sure all your documents are polished and ready to go before hitting that submit button. Remember, first impressions count, so let’s make yours a great one!
How to prepare for a job interview at London Borough of Redbridge
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you’re serious about the role and understand the legal framework you'll be working within.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've used your negotiating and influencing skills in past roles. Think of situations where you’ve successfully resolved issues for clients or colleagues, as this will demonstrate your ability to think on your feet.
✨Emphasise Collaboration
Since the role involves building relationships with various partners, be ready to talk about your experience in teamwork. Share stories that highlight your communication skills and how you’ve worked effectively with others to achieve common goals.
✨Stay Current
Keep yourself updated on recent changes in housing legislation and case law. Mentioning any recent developments during your interview will not only impress the interviewers but also show your commitment to staying informed in a fast-paced environment.