At a Glance
- Tasks: Support the SEND Tribunals, Mediations and Resolutions Team while interacting with families and schools.
- Company: Join the London Borough of Newham, committed to inclusion and diversity.
- Benefits: Competitive salary, hybrid working, and a chance to make a real difference.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that champions children with additional needs and promotes fairness.
- Qualifications: Experience in local authority SEND services and strong administrative skills required.
At Newham we are ambitious for our children and young people with additional needs. Our aim is to make Newham the best place for all to live, learn and thrive; building on our historic ethos of inclusion and putting children and families at the heart of everything we do. We’re determined and driven towards creating a centre of practice excellence supporting children and young people with SEND, where no child is left behind. Newham is a diverse borough and we are committed to our workforce being representative of the families that we work with. We are taking concerted, meaningful and intentional action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place to live, learn and work.
About The Job
The post holder is responsible for providing effective support for the SEND Tribunals, Mediations and Resolutions Team. The post holder will be the first point of contact for the resolutions service, so will interact with appellants, families, schools and relevant officers. There will be a lot of stakeholder management involved and a helpful, patient attitude to work will be important to success in post. An acute attention to detail and efficacy when compiling information will be a key part of the role, as the post holder will be responsible for securing, coordinating and submitting information (such as evidence documents and witness statements) on behalf of the local authority.
About You
We want to hear from candidates who are empathetic to the challenges faced by children and families affected by SEND, committed to tackling disproportionality wherever they find it, and keen to join us as we strive to build a Fairer Newham.
- Knowledge and experience of the work of a local authority SEND service, and the impact SEND has on children and families.
- Strong administrative skills, proven by a work history in local authority administration and experience working to deadlines.
- Good knowledge of the SEND Code of Practice and the statutory processes.
- Experience of working with multidisciplinary teams.
- Experience of interacting with service users in a polite and courteous way.
- Experience using Adobe and Excel (basic) and working with databases.
Newham’s Children Need Support From Colleagues Who
- Are child centred and knowledgeable about issues affecting children with additional needs.
- Empathetic in their thinking, and towards our families.
- Driven and determined to improve quality of life for children and families.
- Focused on inclusivity and providing opportunities for children and young people with SEND.
- Value diversity and the future; we are one of London’s youngest, most diverse Boroughs – and proud!
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by here.
About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.
Tribunals Resolutions and Mediations Officer employer: London Borough of Newham
The London Borough of Newham is an exceptional employer, offering a supportive and collaborative work environment for Senior Educational Psychologists. With a strong commitment to professional development and flexible working arrangements, employees can thrive while making a meaningful impact on the lives of children and families in East London. The competitive salary and additional allowances further enhance the appeal of this rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Tribunals Resolutions and Mediations Officer
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Borough of Newham.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Borough of Newham!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like London Borough of Newham, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Borough of Newham or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tribunals Resolutions and Mediations Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to London Borough of Newham:Before hitting send, make sure to tailor your application specifically to London Borough of Newham! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at London Borough of Newham
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
