At a Glance
- Tasks: Assist customers, shelve books, and run engaging events at the library.
- Company: Join Newham Libraries, a vibrant community-focused library service.
- Benefits: Part-time hours with a competitive salary and a chance to make a difference.
- Other info: Inclusive environment with opportunities for personal growth and development.
- Why this job: Share your love for books and help inspire others in your community.
- Qualifications: Customer care experience and a passion for libraries are essential.
The predicted salary is between 25000 - 26000 € per year.
Join to apply for the Senior Library Assistant at London Borough of Newham.
About Us
Newham Libraries is an ambitious library service that plays a pivotal role in improving the quality of life of our residents. We work closely with Public Health and other services to ensure that our book stock is representative of and relevant to our communities, encourage Reading for Pleasure for all, develop our Digital Lending offer, build on our innovative Summer Reading Challenge, and deliver a high‑quality library experience. We operate 10 libraries across the borough with extended opening hours and a wide range of events.
Job Description
Part‑time 23 hours per week – Monday to Saturday, including evenings. Salary £30,288 – £31,346 per annum pro‑rata.
Responsibilities include:
- Assisting customers with transactions
- Shelving books and arranging book displays
- Providing digital assistance and basic digital‑skills sessions
- Providing information and sign‑posting
- Running or supporting events and activities, including Under 5s storytimes
- Promoting books and reading
- Supporting outreach activities or resident forums
- As duty manager: opening and closing buildings, taking bookings and payments, overseeing staff activity, and carrying out cash‑up/banking functions
Requirements:
- Excellent customer care skills and experience
- Passion for libraries and a love of books
- Experience in a customer‑focused role (e.g., library, retail)
- Good literacy, numeracy and IT skills
- Experience running activities and events
- Enjoy working with the public
Closing date: 4th January 2026
Additional Information
We are committed to creating an inclusive, anti‑racist environment for all. Your application is considered on its merits regardless of age, disability, ethnicity, faith, gender identity or sexual orientation. When you apply, you may be subject to a Disclosure and Barring Service (DBS) check if the role involves working with children, young people or vulnerable adults. Please attach a supporting statement (no more than two A4 pages) explaining why and how you meet the criteria for this role. We practice anonymised recruitment. Please remove all personal information from any documents that you upload. Your personal information may be shared with Cifas for fraud prevention and verification of identity.
Additional note: Please contact the hiring team if you have any questions.
Senior Library Assistant - Manor Park Library employer: London Borough of Newham
Newham Libraries is an exceptional employer that prioritises community engagement and personal development, offering a vibrant work culture where staff can thrive. With a commitment to inclusivity and a focus on enhancing the quality of life for residents, employees benefit from opportunities to lead events, develop digital skills, and contribute to meaningful outreach initiatives. Located in the heart of London Borough of Newham, this role provides a chance to make a real impact while enjoying a supportive environment that values passion for libraries and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Library Assistant - Manor Park Library
✨Tip Number 1
Get to know the library scene in Newham! Familiarise yourself with the services and events they offer. This will not only help you during interviews but also show your genuine interest in becoming part of their community-focused mission.
✨Tip Number 2
Network like a pro! Reach out to current or former library staff on LinkedIn or at local events. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the role and the team.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the responsibilities listed in the job description. Practising your answers will help you feel more confident when discussing your customer care skills and event management experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Library Assistant - Manor Park Library
Some tips for your application 🫡
Show Your Passion for Libraries:Let us know why you love libraries! Share your experiences with books and how they’ve impacted your life. This is your chance to show that you’re not just looking for a job, but that you genuinely care about the role.
Tailor Your Supporting Statement:Make sure your supporting statement is specific to the Senior Library Assistant role. Highlight your relevant skills and experiences that match the job description. We want to see how you can contribute to our library service!
Keep It Clear and Concise:Remember, we’re looking for clarity in your application. Stick to the two A4 pages limit for your supporting statement and make every word count. Use bullet points if it helps to keep things organised!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at London Borough of Newham
✨Know Your Library Stuff
Make sure you brush up on the latest trends in library services and community engagement. Familiarise yourself with Newham Libraries' initiatives, like the Summer Reading Challenge and digital lending. This shows your passion for libraries and helps you connect with the interviewers.
✨Show Off Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Whether it’s handling transactions or running events, be ready to discuss how you’ve made a positive impact on customers. This is crucial for a role that revolves around assisting the public.
✨Get Ready for Practical Scenarios
Think about potential scenarios you might face as a Senior Library Assistant. For instance, how would you handle a busy storytime session or assist someone struggling with digital skills? Practising these responses can help you feel more confident during the interview.
✨Craft a Compelling Supporting Statement
Your supporting statement is your chance to shine! Clearly outline how your skills and experiences align with the job requirements. Keep it concise but impactful, and make sure to highlight your love for books and libraries. This will set you apart from other candidates.
