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For Companies At a Glance
- Tasks: Assist customers, manage transactions, and promote reading through engaging events.
- Company: Local government library service in Greater London with a focus on community engagement.
- Benefits: Fixed-term contract with opportunities to enhance customer service skills.
- Why this job: Make a real difference in your community while sharing your love for libraries.
- Qualifications: Excellent customer service skills and a passion for libraries.
- Other info: Join a supportive team dedicated to improving residents' quality of life.
The predicted salary is between 30000 - 42000 £ per year.
A local government library service in Greater London is seeking a Senior Library Assistant for a fixed-term contract. The position involves assisting customers, managing library transactions, and promoting reading through events and activities.
Ideal candidates will possess excellent customer service skills, a passion for libraries, and a commitment to community engagement. This role is pivotal in supporting diverse library services and improving the quality of life for residents.
Senior Library Assistant: Customer & Digital Programs Lead employer: London Borough of Newham
Contact Detail:
London Borough of Newham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Library Assistant: Customer & Digital Programs Lead
✨Tip Number 1
Network like a pro! Reach out to current or former library staff on LinkedIn. A friendly chat can give us insights into the role and might even lead to a referral.
✨Tip Number 2
Show off your passion for libraries! When you get the chance, share your ideas on community engagement or events during interviews. It’ll show that you’re not just looking for a job, but you genuinely care about making a difference.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve excelled in customer service or managed library transactions. We want to hear how you handled challenges and made an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Library Assistant: Customer & Digital Programs Lead
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let your love for libraries shine through! Share any experiences you've had that highlight your commitment to promoting reading and community engagement. We want to see how you can bring that passion to our team.
Highlight Customer Service Skills: Since this role is all about assisting customers, make sure to showcase your excellent customer service skills. Use specific examples from your past roles where you’ve gone above and beyond to help someone out. We value those who put the community first!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention how your skills and experiences align with the responsibilities of the Senior Library Assistant role. We appreciate candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at London Borough of Newham
✨Know Your Library Services
Familiarise yourself with the specific services and programmes offered by the library. Understand how they engage with the community and promote reading. This knowledge will help you demonstrate your passion for libraries and show that you're ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or enhanced a customer's experience. This will highlight your ability to assist customers effectively in the library setting.
✨Engage with Community Initiatives
Research any current or upcoming events and activities the library is involved in. Be ready to discuss how you can contribute to these initiatives or suggest new ideas. This shows your commitment to community engagement and your proactive approach.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the library's future projects or how they measure the success of their programmes. This not only demonstrates your interest but also gives you a chance to assess if the role aligns with your values.
