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- Tasks: Assist customers, shelve books, provide digital support, and manage library events.
- Company: Join the London Borough of Newham, a vibrant community with a rich cultural scene.
- Benefits: Enjoy a competitive salary, inclusive environment, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that promotes reading and engages with the community.
- Qualifications: Excellent customer care skills, passion for books, and experience in public engagement required.
- Other info: This role includes safeguarding responsibilities and may require a DBS check.
The predicted salary is between 25000 - 30000 £ per year.
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Senior Library Assistant, Stratford-upon-Avon
Client: London Borough of Newham
Location: Stratford-upon-Avon
Job Category: Other
EU work permit required: Yes
Job Reference: f630a5743c49
Job Views: 4
Posted: 29.06.2025
Expiry Date: 13.08.2025
Job Description:
Senior Library Assistant £29,346 – £30,630 per annum
36 hours per week Fixed Term role until 31st March 2026 at Stratford Library
36 hours per week permanent role at Canning Town Library
About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with bus, tube, and DLR. When the Crossrail service opens, it will call at Custom House close to our council offices and also Stratford station, providing easy access to central London. The London City Airport, serving major European cities, is located at Royal Albert Dock. Newham has the youngest overall population in the country and was one of the six host boroughs for the 2012 Summer Olympics, containing most of the Olympic Park including the London Stadium. It has a thriving arts quarter with venues like the Theatre Royal Stratford East and Stratford Circus Arts Centre. The University of East London has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. Additionally, there is a large Westfield shopping centre in Stratford.
Newham has a large housing regeneration programme that aims to build over 1,000 new council homes by 2022.
Library Services
Newham Libraries is an ambitious service dedicated to improving residents\’ quality of life. Prior to the pandemic, library visits and book borrowings increased annually and are now rebounding. The service collaborates closely with Public Health and other departments, focusing on diverse book stock, promoting reading for pleasure, developing digital lending, and supporting community engagement activities.
Library and Senior Library Assistants play a vital role in delivering these services. Responsibilities include assisting customers, shelving, providing digital support, promoting books, supporting events, and possibly supporting outreach activities. Senior Library Assistants may also manage opening/closing, bookings, payments, staff supervision, and banking functions.
Candidate Profile
The ideal candidate will have excellent customer care skills, experience working with the public, a passion for reading and books, interest in STEM and digital engagement, good literacy, numeracy, and IT skills, and experience in running activities.
Additional Information
We are committed to inclusivity and anti-racism. Applications are considered based on merit, regardless of personal characteristics. The role involves safeguarding responsibilities, and a DBS check may be required. We practice anonymised recruitment, so please remove personal information from uploaded documents. Personal data will be shared with Cifas to prevent fraud and verify identity, as detailed in our privacy policy.
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Senior Library Assistant employer: London Borough of Newham
Contact Detail:
London Borough of Newham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Library Assistant
✨Tip Number 1
Familiarise yourself with the specific library services offered by Newham Libraries. Understanding their focus on community engagement and digital lending will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of Newham Libraries. Engaging with them can provide valuable insights into the work culture and expectations, which you can leverage in your conversations during the interview process.
✨Tip Number 3
Prepare to discuss your experience with customer care and public engagement. Think of specific examples where you've successfully assisted customers or run activities, as these will be crucial in showcasing your suitability for the role.
✨Tip Number 4
Stay updated on trends in library services, especially regarding digital engagement and STEM initiatives. Being knowledgeable about these areas will not only impress your interviewers but also show your commitment to the evolving role of libraries.
We think you need these skills to ace Senior Library Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Library Assistant position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, library work, and any relevant activities. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Strong Cover Letter: Your cover letter should express your passion for reading and community engagement. Mention specific experiences that showcase your customer care skills and ability to support library services effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at London Borough of Newham
✨Show Your Passion for Books
Make sure to express your love for reading and books during the interview. Share specific examples of how you've engaged with literature or promoted reading in your previous roles, as this will resonate well with the interviewers.
✨Demonstrate Customer Care Skills
Prepare to discuss your experience in customer service. Think of scenarios where you successfully assisted customers or resolved issues, as this role heavily relies on excellent customer care skills.
✨Highlight Your IT and Digital Skills
Since the role involves providing digital support, be ready to talk about your IT skills. Mention any relevant software or tools you’ve used, and how you can help promote digital lending and engagement within the library.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare examples of how you would handle various situations, such as managing a busy library day or supporting community events, to showcase your capability in this role.