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For Companies At a Glance
- Tasks: Assist customers, manage library transactions, and run engaging events for all ages.
- Company: Newham Libraries, a vibrant service dedicated to enhancing community life.
- Benefits: Competitive salary, fixed-term contract, and opportunities for personal growth.
- Why this job: Join a passionate team making a difference in the community through reading and digital engagement.
- Qualifications: Customer care skills, love for books, and basic IT knowledge required.
- Other info: Inclusive environment with a commitment to diversity and community outreach.
The predicted salary is between 30000 - 31611 £ per year.
2 x 36 hour fixed term contract until 31st March 2027. Salary £30,288 - £31,611 per annum.
Newham Libraries is an ambitious library service that plays a pivotal role in improving the quality of life of our residents. The service prioritises a representative and relevant book stock, Reading for Pleasure for all, a developing Digital Lending offer, the Summer Reading Challenge, an Under 5s offer, and delivering a high quality library service across 10 libraries with extensive opening hours and events.
Responsibilities
- Assist customers with transactions and provide information and sign-posting as needed.
- Shelving of books and creating/maintaining book displays.
- Provide digital assistance and basic digital skills sessions.
- Run or support events and activities, including Under 5s storytimes; promote books and reading.
- May support outreach activities or resident forums as required.
- As duty managers, open and close buildings, take bookings and payments, oversee staff activity, and perform cashing up/banking functions.
Requirements / Qualifications
- Excellent customer care skills and enjoyment in helping people; passion for the role of libraries in providing opportunities for residents.
- Libraries or similar customer-focused experience; love reading and discussing books; interest in STEM and digital engagement.
- Good level of literacy, numeracy, and IT skills; experience of running activities; ability to engage with the public.
Additional Information
We are committed to creating an inclusive, anti-racist environment. Applications are considered on merit regardless of age, disability, ethnicity, faith, gender identity or sexual orientation.
The London Borough of Newham has safeguarding responsibilities for children, young people and vulnerable adults; a DBS check may be required for roles involving these groups.
Please attach your supporting statement explaining in no more than two A4 sides how you meet the criteria for this role.
We practice anonymised recruitment. Remove all personal information from any documents uploaded. Your information may be shared with Cifas for fraud prevention and verification purposes. Details on how information is used by us and Cifas can be found at https://www.cifas.org.uk/fpn.
Senior Library Assistant employer: London Borough of Newham
Contact Detail:
London Borough of Newham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Library Assistant
✨Tip Number 1
Get to know the library scene! Visit local libraries, chat with staff, and understand what makes them tick. This will help you connect your passion for libraries with the role of Senior Library Assistant.
✨Tip Number 2
Show off your customer care skills! When you get the chance to meet potential employers, share stories about how you've helped others in previous roles. We love hearing about your experiences!
✨Tip Number 3
Be proactive! If you see an event or activity that aligns with the library's mission, suggest how you could contribute. This shows your enthusiasm and commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in our community.
We think you need these skills to ace Senior Library Assistant
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let your love for libraries shine through! Share specific examples of how you've engaged with books and reading, and why you believe libraries are essential for the community. We want to see your enthusiasm!
Tailor Your Supporting Statement: Make sure your supporting statement is tailored to the role. Highlight your customer care skills and any relevant experience in libraries or similar environments. We’re looking for how you meet the criteria, so be clear and concise!
Keep It Professional Yet Personal: While we want you to be yourself, remember to keep a professional tone throughout your application. Use clear language and avoid jargon. A personal touch can make your application stand out, but professionalism is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our library service there!
How to prepare for a job interview at London Borough of Newham
✨Know Your Library Stuff
Make sure you brush up on the latest trends in library services, especially around digital lending and community engagement. Familiarise yourself with Newham Libraries' initiatives like the Summer Reading Challenge and how they promote reading for pleasure.
✨Show Off Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you've helped someone find a book or run an event. This role is all about helping people, so let your passion shine through!
✨Get Ready for Practical Scenarios
You might be asked to demonstrate how you'd handle specific situations, like assisting a customer with digital skills or setting up a book display. Practise these scenarios beforehand so you can showcase your problem-solving skills and creativity.
✨Craft a Compelling Supporting Statement
Your supporting statement is your chance to shine! Clearly explain how your experience aligns with the job requirements. Use specific examples that highlight your love for libraries, reading, and community engagement to make a strong impression.
