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- Tasks: Administer pension schemes and collaborate with third-party providers to enhance service delivery.
- Company: Join the London Borough of Newham, a forward-thinking authority committed to integrity and quality.
- Benefits: Competitive salary, inclusive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by managing vital pension services.
- Qualifications: Experience in pension administration and a passion for collaboration.
- Other info: Dynamic workplace with a commitment to diversity and community welfare.
The predicted salary is between 35000 - 42000 £ per year.
A fixed term contract (maternity cover) for the role of Pensions Administration Officer with a salary of £41,133 - £43,680 per annum.
About The Position:
As the Pensions Administration Officer, you will be responsible for the effective administration of all pension schemes operated by the London Borough of Newham. Any successful candidate will need to have:
- A strong background in Pension administration, preferably schemes operated by the local authority (LGPS, NHS, Teachers).
- A passion to work in collaboration, as the role will work with our third party administrators as well as the London Borough of Havering.
- A passion to work to improve the service to our members and employers across both funds.
The role will include:
- Working with the Pensions Contracts Manager, the Payroll Service and the third party pension provider.
- Ensuring monthly Pensions and other statutory returns are completed.
- Managing and supporting the funds' employers.
- Resolving complex service queries.
- Reconciling and managing pension payments to members.
- Providing training to officers and employers.
- Keeping an update on the latest legislative and regulations impacting the pension schemes (i.e. McCloud, Exit Cap and Monthly Contribution Reconciliation).
IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment, you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.
The closing date for the receipt of applications is 23rd December 2025. You will be notified if your application has been successful and an interview date will be scheduled. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Additional Information:
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Pensions Administration Officer employer: London Borough of Newham
Contact Detail:
London Borough of Newham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administration Officer
✨Tip Number 1
Get to know the company! Research the London Borough of Newham and its values. Understanding their mission and how they operate will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to pensions administration. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions specific to pensions administration. Think about scenarios where you've resolved complex queries or improved services. We want to hear your stories that showcase your skills and passion for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows you’re serious about joining the London Borough of Newham and contributing to their mission.
We think you need these skills to ace Pensions Administration Officer
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the role of Pensions Administration Officer. Use specific examples from your background in pension administration to show us why you're the perfect fit!
Keep It Concise: Remember, you’ve got a limit of two A4 sides for your supporting statement. Be clear and to the point, focusing on the most relevant experiences and skills that meet the criteria outlined in the job description.
Show Your Passion: We love candidates who are passionate about improving services for members and employers. Make sure to express your enthusiasm for working collaboratively and enhancing the pension schemes in your application!
Follow Anonymised Recruitment Guidelines: Don’t forget to remove any personal information from your documents before uploading them. We practice anonymised recruitment to ensure fairness, so let’s keep it professional and focused on your skills!
How to prepare for a job interview at London Borough of Newham
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pension schemes, especially those operated by local authorities like LGPS, NHS, and Teachers. Being able to discuss the specifics of these schemes will show your expertise and passion for the role.
✨Show Your Collaborative Spirit
Since this role involves working with third-party administrators and other boroughs, be prepared to share examples of how you've successfully collaborated in the past. Highlighting your teamwork skills will demonstrate that you're a great fit for their collaborative culture.
✨Prepare for Complex Queries
Anticipate questions about how you would handle complex service queries. Think of specific scenarios from your previous experience where you resolved issues effectively, and be ready to explain your thought process during the interview.
✨Stay Updated on Legislation
Familiarise yourself with the latest legislative changes affecting pension schemes, such as McCloud and Exit Cap. Showing that you’re proactive about staying informed will impress the interviewers and reflect your commitment to providing excellent service.