At a Glance
- Tasks: Support the SEND Tribunals, Mediations and Resolutions Team while interacting with families and schools.
- Company: Join Newham, a diverse borough committed to inclusion and support for children with additional needs.
- Benefits: Competitive salary, hybrid working, and a chance to make a real difference in the community.
- Other info: Work in a vibrant area with excellent transport links and opportunities for personal growth.
- Why this job: Be part of a team dedicated to creating a fairer environment for children and families.
- Qualifications: Experience in local authority SEND services and strong administrative skills required.
£40,182 to £42,060pa
Permanent – full time
Hybrid – Newham Dockside
Deadline for applications: 30.7.26
At Newham we are ambitious for our children and young people with additional needs. Our aim is to make Newham the best place for all to live, learn and thrive; building on our historic ethos of inclusion and putting children and families at the heart of everything we do. We’re determined and driven towards creating a centre of practice excellence supporting children and young people with SEND, where no child is left behind.
Newham is a diverse borough and we are committed to our workforce being representative of the families that we work with. We are taking concerted, meaningful and intentional action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place to live, learn and work.
About The Job
The post holder is responsible for providing effective support for the SEND Tribunals, Mediations and Resolutions Team. The post holder will be the first point of contact for the resolutions service, so will interact with appellants, families, schools and relevant officers. There will be a lot of stakeholder management involved and a helpful, patient attitude to work will be important to success in post. An acute attention to detail and efficacy when compiling information will be a key part of the role, as the post holder will be responsible for securing, coordinating and submitting information (such as evidence documents and witness statements) on behalf of the local authority.
About You
We want to hear from candidates who are empathetic to the challenges faced by children and families affected by SEND, committed to tackling disproportionality wherever they find it, and keen to join us as we strive to build a Fairer Newham.
- Knowledge and experience of the work of a local authority SEND service, and the impact SEND has on children and families.
- Strong administrative skills, proven by a work history in local authority administration and experience working to deadlines.
- Good knowledge of the SEND Code of Practice and the statutory processes.
- Experience of working with multidisciplinary teams.
- Experience of interacting with service users in a polite and courteous way.
- Experience using Adobe and Excel (basic) and working with databases.
Newham’s Children Need Support From Colleagues Who
- Are child centred and knowledgeable about issues affecting children with additional needs.
- Empathetic in their thinking, and towards our families.
- Driven and determined to improve quality of life for children and families.
- Focused on inclusivity and providing opportunities for children and young people with SEND.
- Value diversity and the future; we are one of London’s youngest, most diverse Boroughs – and proud!
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity.
About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.
Tribunals Resolutions and Mediations Officer in London employer: London Borough of Newham
The London Borough of Newham is an exceptional employer, offering a supportive and collaborative work environment for Senior Educational Psychologists. With a strong commitment to professional development and flexible working arrangements, employees can thrive while making a meaningful impact on the lives of children and families in East London. The competitive salary and additional allowances further enhance the appeal of this rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Tribunals Resolutions and Mediations Officer in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like London Borough of Newham, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Tribunals Resolutions and Mediations Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at London Borough of Newham
✨Get to Know Public Sector Values
Before your interview with London Borough of Newham, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for London Borough of Newham.
