At a Glance
- Tasks: Support digital projects and enhance resident-facing platforms in a dynamic team.
- Company: Join the vibrant London Borough of Newham, a diverse and growing community.
- Benefits: Enjoy flexible working, generous pension, and employee perks.
- Other info: Be part of a forward-thinking environment focused on building a fairer community.
- Why this job: Make a real difference in improving services for residents through innovative digital solutions.
- Qualifications: Experience with digital platforms and user-centred design is essential.
The predicted salary is between 43680 - 43680 £ per year.
Permanent position
Hybrid working pattern - 2 days office at Newham Dockside
£41,133 - £43,680 per annum
Newham is a place that is full of potential and brimming with energy and talent. Proud to be one of the youngest and most diverse boroughs anywhere in the UK, 72% of our residents are from ethnically diverse communities, speaking over 220 languages and our population of 351,000 is growing at a rate of 14%, the third highest rate of growth in London. In recent years we have seen unparalleled levels of investment, growth, and interest in our Borough, but for all our successes, Covid-19 laid bare the endemic inequality that exists in our borough and how now, the Cost of Living crisis is exacerbating that. That is why we are working towards Building a Fairer Newham, focused on economic security, health, equality and the environment.
About The Role
Newham offers a unique and exciting opportunity to build your career in a forward-thinking environment. As a Digital Services Officer, you will support the Digital, Data and Service Design team to deliver digital projects, service design activity and resident-facing digital platforms. You will support the planning, development, design and testing of digital solutions. The role can vary across projects and has a wide range of activities that you will be involved in, such as preparing project documentation, organising meetings and workshops, assisting with user research and analysis, contributing to product design, and working with stakeholders to assist with user-centred design practices. You will also be involved with content design by supporting colleagues with reviewing content, so it is clear, user-focused, and easy to understand. This is a varied role that offers a brilliant opportunity to build experience across digital service design, content, and project support. You will help services make effective use of digital tools, standards and user-centred approaches, ensuring they meet users’ needs and contributing directly to a better experience for residents.
About You
You will have an understanding of user-centred design and be motivated by how digital tools, evidence and design approaches can improve services for residents and staff. You will have experience working with websites, digital platforms such as content management systems (CMS) and services offered by the public sector. You will be confident in co-ordinating small projects and will be familiar with activities that contribute to improvements to a platform, process or user journey, including design, research, and administrative tasks.
You Will
- be organised, flexible and able to manage tasks with relatively short timescales
- be able to articulate ideas well in written and oral communications
- be able to build positive working relationships across services and disciplines
- possess an innovative, inclusive and problem-solving approach to your work.
Benefits
- Flexible working arrangements including offices in Dockside and working from home.
- Generous pension allowance (with employer contributions of up to 8%)
- Access to Newham Rewards employee benefits scheme
- Employee Assistance Programme
- Eye test and Flu vouchers
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that is all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with bus, tube and DLR.
Digital Services Officer in London employer: London Borough of Newham
The London Borough of Newham is an exceptional employer, offering a supportive and collaborative work environment for Senior Educational Psychologists. With a strong commitment to professional development and flexible working arrangements, employees can thrive while making a meaningful impact on the lives of children and families in East London. The competitive salary and additional allowances further enhance the appeal of this rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Services Officer in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like London Borough of Newham looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Digital Services Officer at London Borough of Newham, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Digital Services Officer in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at London Borough of Newham, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of London Borough of Newham and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at London Borough of Newham
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that London Borough of Newham might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at London Borough of Newham.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
