At a Glance
- Tasks: Manage and improve web products for Newham residents, ensuring user-friendly digital services.
- Company: Join an innovative local authority committed to enhancing digital experiences.
- Benefits: Competitive salary, flexible working, generous pension, and employee rewards.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real difference in your community by improving essential digital services.
- Qualifications: Experience in managing web platforms and understanding user-centred design.
The predicted salary is between 53919 - 57150 £ per year.
Not many places offer the whole package – we can. Newham is an exciting place to be and to build your career and help improve the digital services our residents use every day. Working within our Digital Service and reporting to the Lead Digital Products Manager, you will manage and continuously improve our resident-facing web products, including Newham.gov.uk, the Newham Co-Create engagement platform and the Council chatbot.
Responsibilities:
- You will own the roadmaps and prioritised backlogs for these products, turning user needs and service priorities into practical improvements.
- You will prioritise website improvement requests, help shape website standards and information architecture, and make informed decisions about new or improved website features.
- Working with web editors, software engineers, service designers and suppliers, you will help deliver accessible, reliable and user-friendly services.
- You will collaborate with services to make effective use of our digital platforms, develop guidance, coordinate improvements and monitor supplier performance.
- You will be accountable for ensuring website accessibility issues are tracked, prioritised and addressed, and work with relevant teams to support website governance and compliance requirements.
- You will use research, website and forms analytics, and resident feedback to measure results and drive continuous improvement.
Requirements:
- You have experience managing web platforms in a local authority or similar public sector environment and delivering improvements that make services easier to use.
- You can translate user and business needs into clear product goals, maintain a prioritised backlog and develop roadmaps that balance value, delivery capacity and technical constraints.
- You understand user-centred design, accessibility and agile delivery, and can apply these principles throughout the product lifecycle.
- You are comfortable using research, customer journeys and performance data to identify problems, test ideas, prioritise improvements and measure whether changes have worked.
- You build effective relationships with technical colleagues, service teams and suppliers.
- You can explain requirements clearly, negotiate competing priorities and give multidisciplinary colleagues the direction they need to deliver agreed outcomes.
- Experience with websites, content management systems or resident engagement platforms is a key criteria for this role.
- You will understand how digital tools support local government/public services and be able to help colleagues adopt them through practical guidance and support.
- You are organised, curious and proactive, with the confidence to take ownership of product standards, roadmaps and priorities.
- You have the ability to make day to day product decisions, manage product risks and dependencies, and escalate issues with clear recommendations where appropriate.
- Above all, you are committed to inclusive digital services that deliver measurable benefits for Newham’s residents.
Conditions:
- Salary Range: £53,919-£57,150
- Flexible working arrangements including offices in Newham Dockside and working from home. (60% Office/40% Home)
- Generous pension allowance (with employer contributions of up to 8%)
- Access to Newham Rewards employee benefits scheme
- Access to Salary Sacrifice Vehicle Leasing scheme
- Employee Assistance Programme
- Eye test and Flu vouchers
Digital product manager for web platforms in London employer: London Borough of Newham
The London Borough of Newham is an excellent employer, offering a supportive work culture that prioritises community welfare and employee development. With opportunities for professional growth and a commitment to improving housing standards, employees can make a meaningful impact while enjoying a collaborative environment that values both residents and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Digital product manager for web platforms in London
✨Dive into Digital Learning Communities
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We think you need these skills to ace Digital product manager for web platforms in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at London Borough of Newham, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of London Borough of Newham and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at London Borough of Newham
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that London Borough of Newham might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at London Borough of Newham.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
