Control Centre Monitoring Officer in London

Control Centre Monitoring Officer in London

London Full-Time 35520 - 36585 £ / year (est.) No working from home possible
London Borough of Newham

At a Glance

  • Tasks: Monitor CCTV and support community safety through data checks and reporting.
  • Company: Join the London Borough of Newham, committed to inclusivity and community welfare.
  • Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
  • Other info: Flexible late/night shifts with a focus on teamwork and critical service delivery.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Strong attention to detail and ability to work in a fast-paced environment.

The predicted salary is between 35520 - 36585 £ per year.

In this varied role, you will monitor CCTV and help keep the community safe by following the CCTV Code of Practice.

Responsibilities:

  • Monitor CCTV
  • Support frontline teams including the Metropolitan Police
  • Carry out data checks across multiple systems
  • Maintain high-quality reports
  • Handle out-of-hours calls including urgent housing repairs and processing social services referrals
  • Ensure smooth council services during critical hours

Shift Pattern: Late/Night Shift operating 16:00–06:00 (7.2 hours per shift + 48-minute meal break). Work three weekends out of four, and Bank Holidays on rotation. A fast-paced, out-of-hours environment.

Salary: £35,520 – £36,585 per annum.

Additional Information: We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. Appointees may be subject to a Disclosure and Barring Service (DBS) check.

Closing Date: 31st May 2026.

Control Centre Monitoring Officer in London employer: London Borough of Newham

The London Borough of Newham is an excellent employer, offering a dynamic work environment where you can make a real difference in community safety as a Control Centre Monitoring Officer. With a commitment to inclusivity and employee development, you will benefit from comprehensive training, opportunities for career advancement, and the chance to work alongside dedicated professionals in a supportive team culture. Enjoy competitive pay and the unique experience of serving a diverse community in one of London's vibrant boroughs.

London Borough of Newham

Contact Details:

London Borough of Newham Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Control Centre Monitoring Officer in London

Tip Number 1

Get to know the role inside out! Familiarise yourself with the CCTV Code of Practice and understand how it impacts community safety. This will help you stand out during interviews and show that you're genuinely interested in the position.

Tip Number 2

Network like a pro! Connect with current or former Control Centre Monitoring Officers on LinkedIn. They can provide insider tips and might even give you a heads-up about job openings. Plus, it shows you're proactive!

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to monitoring and reporting. You could even do mock interviews with friends or family to boost your confidence. The more prepared you are, the better you'll perform!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job postings and updates directly from us at StudySmarter.

We think you need these skills to ace Control Centre Monitoring Officer in London

CCTV Monitoring
Data Checks
Report Writing
Communication Skills
Crisis Management
Attention to Detail
Team Support

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Control Centre Monitoring Officer. We want to see how you can contribute to keeping the community safe!

Showcase Relevant Experience:If you've got experience in monitoring systems or working in fast-paced environments, let us know! Highlight any relevant roles or responsibilities that demonstrate your ability to handle the demands of this position.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your reports and examples are easy to read and understand.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at London Borough of Newham

Know Your CCTV Code of Practice

Familiarise yourself with the CCTV Code of Practice before the interview. This will not only show your commitment to community safety but also demonstrate that you understand the legal and ethical responsibilities involved in monitoring.

Highlight Your Team Support Skills

Be ready to discuss how you've supported frontline teams in previous roles. Share specific examples where your actions made a difference, especially in high-pressure situations, as this role involves working closely with the Metropolitan Police and other services.

Prepare for Out-of-Hours Scenarios

Since this position involves handling urgent calls during late shifts, think of potential scenarios you might face. Prepare to explain how you would manage urgent housing repairs or social services referrals effectively, showcasing your problem-solving skills.

Showcase Your Reporting Skills

High-quality reporting is crucial in this role. Bring examples of reports you've created in the past, and be prepared to discuss how you ensure accuracy and clarity in your documentation. This will highlight your attention to detail and professionalism.