London Borough of Newham is seeking a proactive and resilient Housing Benefit Overpayment Recovery Officer to join the Overpayment Team. You will focus on recovering Housing Benefit overpayments efficiently and compassionately, ensuring debts owed to the council are collected promptly while maintaining a professional and supportive approach to all customers.
This is a fixed-term 18-month appointment. You will trace debtors, negotiate sustainable payment plans, administer accounts with accuracy,
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Housing Benefit Overpayment Recovery Specialist employer: London Borough of Newham
The London Borough of Newham is an excellent employer, offering a supportive work culture that prioritises community welfare and employee development. With opportunities for professional growth and a commitment to improving housing standards, employees can make a meaningful impact while enjoying a collaborative environment that values both residents and staff alike.