The London Borough of Newham is seeking two Customer Service Advisors to join our Resident Experience and Customer Services team. This permanent, full-time role is 36 hours per week with a salary of £35,520 to £36,585 per annum.
We support residents by providing information, advice and guidance, resolving queries at first contact, and signposting to the right services. You will answer calls, emails, web queries, social media and live chats, assist with admin tasks, and process concessionary
#J-18808-Ljbffr
Frontline Customer Service Advisor – Help Residents employer: London Borough of Newham
The London Borough of Newham is an excellent employer, offering a supportive work culture that prioritises community welfare and employee development. With opportunities for professional growth and a commitment to improving housing standards, employees can make a meaningful impact while enjoying a collaborative environment that values both residents and staff alike.
