Director of Transformation

Lead change. Shape lives. Be part of something new. Newham is a borough on the move - defined by bold ambition, community spirit and a commitment to improving lives. We’re transforming how we work so we can deliver better, faster services and better outcomes for our residents, sustainably.

As our Director of Transformation, you’ll lead a council-wide programme that reimagines services end-to-end, combines improved customer experience with lower cost, and empowers people to deliver. This is high-profile, fast-paced work, where momentum matters and delivery is non-negotiable.

You’ll provide corporate oversight of the transformation portfolio and bring thought leadership on design, insight and performance. You’ll build collective ownership across directorates—ending silos, unlocking natural synergies and getting things done. You’ll put in place robust portfolio management, governance and benefits realisation; align programmes to the MTFS and Corporate Plan; and champion the data- and technology-enabled changes that will simplify journeys, reduce failure demand and create capacity for what matters.

You’ll be an outstanding programme leader with the credibility to influence at the most senior levels. You’ll have delivered complex change in large organisations, run multi-million-pound budgets and know how to turn strategy into disciplined delivery, at pace, with grip and with people with you.

You’ll bring political nous and resilience to navigate complexity and competing priorities, alongside expertise in portfolio management, governance and benefits tracking. You’ll be a skilled influencer who can build strong relationships across organisational boundaries, and you’ll be committed to culture change—embedding accountability, innovation and collaboration. Above all, you’ll champion data-driven and technology-enabled transformation that makes a tangible difference for residents.

If you know “what good looks like” and can mobilise a whole organisation to get there—this is the platform to make a difference that matters.

We are proud to serve one of London’s most diverse boroughs and are committed to building inclusive teams that reflect our communities.

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity.

Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by here.

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.