Описание:
Not many places offer the whole package – we can. Newham is an exciting place to be and to build your career and help improve the digital services our residents use every day. Working within our Digital Service and reporting to the Lead Digital Products Manager, you will manage and continuously improve our resident-facing web products, including Newham.gov.uk, the Newham Co-Create engagement platform and the Council chatbot.
Задачи:
You will own the roadmaps and prioritised backlogs for these products, turning user needs and service priorities into practical improvements. You will prioritise website improvement requests, help shape website standards and information architecture, and make informed decisions about new or improved website features. Working with web editors, software engineers, service designers and suppliers, you will help deliver accessible, reliable and user-friendly services. You will collaborate with services to make effective use of our digital platforms, develop guidance, coordinate improvements and monitor supplier performance. You will be accountable for ensuring website accessibility issues are tracked, prioritised and addressed, and work with relevant teams to support website governance and compliance requirements. You will use research, website and forms analytics, and resident feedback to measure results and drive continuous improvement.
Требования:
You have experience managing web platforms in a local authority or similar public sector environment and delivering improvements that make services easier to use. You can translate user and business needs into clear product goals, maintain a prioritised backlog and develop roadmaps that balance value, delivery capacity and technical constraints. You understand user-centred design, accessibility and agile delivery, and can apply these principles throughout the product lifecycle. You are comfortable using research, customer journeys and performance data to identify problems, test ideas, prioritise improvements and measure whether changes have worked. You build effective relationships with technical colleagues, service teams and suppliers. You can explain requirements clearly, negotiate competing priorities and give multidisciplinary colleagues the direction they need to deliver agreed outcomes. Experience with websites, content management systems or resident engagement platforms is a key criteria for this role. You will understand how digital tools support local government/public services and be able to help colleagues adopt them through practical guidance and support. You are organised, curious and proactive, with the confidence to take ownership of product standards, roadmaps and priorities. You have the ability to make day to day product decisions, manage product risks and dependencies, and escalating issues with clear recommendations where appropriate. Above all, you are committed to inclusive digital services that deliver measurable benefits for Newham’s residents.
Условия:
- Salary Range: £53,919-£57,150
- Flexible working arrangements including offices in Newham Dockside and working from home. (60% Office/40% Home)
- Generous pension allowance (with employer contributions of up to 8%)
- Access to Newham Rewards employee benefits scheme
- Access to Salary Sacrifice Vehicle Leasing scheme
- Employee Assistance Programme
- Eye test and Flu vouchers
Digital product manager for web platforms employer: London Borough of Newham
The London Borough of Newham is an excellent employer, offering a supportive work culture that prioritises community welfare and employee development. With opportunities for professional growth and a commitment to improving housing standards, employees can make a meaningful impact while enjoying a collaborative environment that values both residents and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Digital product manager for web platforms
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like London Borough of Newham are looking for when hiring for a Digital product manager for web platforms.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to London Borough of Newham for the Digital product manager for web platforms, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at London Borough of Newham as a Digital product manager for web platforms, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out London Borough of Newham’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital product manager for web platforms.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at London Borough of Newham, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with London Borough of Newham's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at London Borough of Newham. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at London Borough of Newham
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that London Borough of Newham uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at London Borough of Newham. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
