At a Glance
- Tasks: Monitor CCTV and support frontline teams to keep the community safe.
- Company: Join the London Borough of Newham, committed to inclusivity and community welfare.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Fast-paced role with varied shifts, including weekends and bank holidays.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for safety and teamwork.
The predicted salary is between 35520 - 36585 £ per year.
In this varied role, you will monitor CCTV and help keep the community safe by following the CCTV Code of Practice.
Responsibilities:
- Monitor CCTV
- Support frontline teams including the Metropolitan Police
- Carry out data checks across multiple systems
- Maintain high-quality reports
- Handle out-of-hours calls including urgent housing repairs and processing social services referrals
- Ensure smooth council services during critical hours
Shift Pattern: Late/Night Shift operating 16:00–06:00 (7.2 hours per shift + 48-minute meal break). Work three weekends out of four, and Bank Holidays on rotation. A fast-paced, out-of-hours environment.
Salary: £35,520 – £36,585 per annum.
Additional Information: We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. Appointees may be subject to a Disclosure and Barring Service (DBS) check.
Closing Date: 31st May 2026.
Control Centre Monitoring Officer employer: London Borough of Newham
The London Borough of Newham is an excellent employer, offering a dynamic work environment where you can make a real difference in community safety as a Control Centre Monitoring Officer. With a commitment to inclusivity and employee development, we provide comprehensive training and support, ensuring that our staff are equipped to handle the challenges of a fast-paced, out-of-hours role. Enjoy competitive salaries, a supportive team culture, and the opportunity to contribute to vital council services while working in one of London's vibrant boroughs.
StudySmarter Expert Advice🤫
We think this is how you could land Control Centre Monitoring Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in control centres or similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CCTV operations and community safety protocols. We want you to shine, so practice common interview questions and think about how your skills align with the role.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let them know why you're passionate about keeping the community safe. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Control Centre Monitoring Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Control Centre Monitoring Officer. We want to see how you can contribute to keeping the community safe!
Showcase Relevant Experience:If you've got experience in monitoring systems or working in fast-paced environments, let us know! Highlight any relevant roles or responsibilities that demonstrate your ability to handle the demands of this position.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your reports and examples are easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at London Borough of Newham
✨Know Your CCTV Code of Practice
Familiarise yourself with the CCTV Code of Practice before the interview. This will show that you understand the importance of monitoring and how it contributes to community safety, which is crucial for the role.
✨Demonstrate Your Team Support Skills
Be ready to discuss how you've supported frontline teams in the past. Think of specific examples where your actions made a difference, especially in high-pressure situations, as this role involves working closely with the Metropolitan Police.
✨Prepare for Out-of-Hours Scenarios
Since this position involves handling urgent calls during late shifts, prepare for questions about how you would manage stressful situations. Consider scenarios involving urgent housing repairs or social services referrals and how you'd approach them.
✨Show Your Commitment to Inclusivity
Given the emphasis on creating an inclusive environment, be prepared to discuss how you value diversity and promote inclusivity in your work. Share any experiences that highlight your commitment to these principles.
