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- Tasks: Support vulnerable adults by managing their finances and ensuring their wellbeing.
- Company: Join the London Borough of Newham, a vibrant community-focused organisation.
- Benefits: Competitive salary, flexible hours, and a commitment to inclusivity.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with Court of Protection rules and client account management.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 42771 - 45750 £ per year.
Location: Newham Dockside
Salary and Hours: £42,771 - £45,750 per annum, pro-rata – 18 hrs Job share
Client Affairs is working hard to create a safe environment for vulnerable adults in the community and, due to maternity leave, we require an officer with the skills and experience to work in a very demanding environment. You will be joining a team that specialises in management of monies of vulnerable adults who are no longer able to manage their own finances, property and assets, and who have no other means of carrying out this function. The team also has a statutory responsibility for Sec46 Public Health Funerals.
Qualifications and Experience
- Experience and a good understanding of Court of Protection rules in relation to Deputyship for Property & Affairs
- Knowledge of state benefits
- Experience of visiting clients in their own home or at designated sites
- Good knowledge of accountancy practices in relation to managing client’s monies
- Good understanding of IT software packages
- Be able to manage own caseload
- Experience of reconciling client accounts and budgeting
If you are someone who has worked in this environment and can bring your knowledge and expertise, you may be the kind of person we are looking for. The successful candidate must meet the above requirements.
How to Apply
We will require no more than 2 sides of A4 paper explaining how your past or present experience meets the requirement of the job specification. CVs will not be accepted, and your application will be rejected. A test of Word and Excel will be part of the recruitment process if your application is shortlisted.
Contact Kehinde Dada on 0203 373 1532 for more information about this post.
Closing date: 6th March 2026
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
The personal information we have collected from you will be shared with Cifas, who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by here.
Client Affairs Officer employer: London Borough of Newham
Contact Detail:
London Borough of Newham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Affairs Officer
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on Newham and their commitment to creating a safe environment for vulnerable adults. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Brush up on your Word and Excel skills since you'll be tested on them. Use online resources or even StudySmarter to get familiar with any tricky functions or features that might come up during the assessment.
✨Tip Number 3
Showcase your experience! When discussing your past roles, focus on specific examples that highlight your understanding of Court of Protection rules and your experience managing client finances. We want to see how your skills align with what they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Newham. Good luck!
We think you need these skills to ace Client Affairs Officer
Some tips for your application 🫡
Know the Job Inside Out: Before you start writing, make sure you really understand what the Client Affairs Officer role entails. Dive into the job description and highlight how your experience aligns with the responsibilities and qualifications listed. This will help us see that you’re a perfect fit!
Stick to the Format: Remember, we only want 2 sides of A4 paper for your application. Keep it concise and focused on how your past experiences meet the job requirements. Avoid fluff and get straight to the point – we appreciate clarity!
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your understanding of Court of Protection rules, accountancy practices, and client management. We want to see how your skills can directly benefit our team and the vulnerable adults we support.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at London Borough of Newham
✨Know Your Stuff
Make sure you brush up on the Court of Protection rules and Deputyship for Property & Affairs. Being able to discuss these topics confidently will show that you understand the legal framework you'll be working within.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've managed client finances or dealt with vulnerable adults. This will help demonstrate your hands-on experience and how it aligns with the responsibilities of the Client Affairs Officer role.
✨Get Familiar with IT Tools
Since you'll need to use IT software packages, practice using Word and Excel before the interview. You might even want to run through some budgeting scenarios to showcase your accountancy skills during the test.
✨Emphasise Your Soft Skills
Working with vulnerable adults requires empathy and strong communication skills. Be ready to discuss how you've built rapport with clients in the past and how you handle sensitive situations with care and professionalism.