Business Support Officer in Merton

Business Support Officer in Merton

Merton Full-Time 30000 - 40000 £ / year (est.) No home office possible
London Borough of Merton

At a Glance

  • Tasks: Lead and support a dynamic team in delivering top-notch business support services.
  • Company: Join Merton Council, a forward-thinking organisation dedicated to improving adult social care.
  • Benefits: Enjoy a supportive environment, career growth, and a culture that values your contributions.
  • Other info: Be part of a collaborative team focused on continuous improvement and high customer satisfaction.
  • Why this job: Make a real difference in people's lives while enhancing adult social care services.
  • Qualifications: Experience in business support within public sector or social care is essential.

The predicted salary is between 30000 - 40000 £ per year.

Join Us in Shaping the Future of Business Support in Adult Social Care. We’re introducing a Hub model for Business Support across the council — and we’re looking for passionate individuals to be part of this exciting transformation. Are you ready to be part of a forward-thinking, dynamic team? Do you have a drive to improve adult social care services and streamline processes?

Merton Council is seeking a skilled and motivated Business Administrator to join our newly established Adult Social Care Business Support Hub. This pivotal role will provide operational leadership to ensure the smooth and effective delivery of business support services across adult social care, integrated care, and public health. You’ll work closely with social work teams and external partners to enhance performance, improve systems, and support the delivery of high-quality care services that make a real difference in people’s lives.

Come and work in a supportive environment at Merton Council, where you’ll do a social care role that matters in a place where you matter. Our ‘social care roles/staff’ do important jobs, and we’re focused on looking after you so you can look after others. Our people stay because we have a great culture, and staff tell us their colleagues are the best thing about working here.

Key Responsibilities:
  • Management and support of hub staff.
  • Lead administration activities ensuring they are delivered on time to a high standard.
  • Support the implementation of efficient administrative systems and processes to support adult social care operations that ensure compliance with relevant legislation, policies, and procedures.
  • Build strong relationships with stakeholders, ensure timely and effective communication.
  • Foster a culture of continuous improvement and high customer satisfaction.
About You:

We’re looking for someone who:

  • Has experience in business support within a public sector or social care setting.
  • Is confident in using data and performance information to drive service improvement.
  • Understands the complexities of adult social care and the importance of integrated support systems.
  • Is proactive, adaptable, and committed to delivering excellent public services.

Business Support Officer in Merton employer: London Borough of Merton

Merton Council is an exceptional employer, offering a supportive and collaborative work environment where your contributions truly matter. As part of our newly established Adult Social Care Business Support Hub, you'll have the opportunity to make a meaningful impact on the lives of others while benefiting from a culture that prioritises employee well-being and professional growth. Join us in a role that not only enhances your career but also plays a vital part in transforming adult social care services for the community.
London Borough of Merton

Contact Detail:

London Borough of Merton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer in Merton

✨Tip Number 1

Network like a pro! Reach out to people in the adult social care sector, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by researching Merton Council and understanding their values. Think about how your experience aligns with their mission to improve adult social care services. We want you to shine!

✨Tip Number 3

Showcase your skills! During interviews, be ready to discuss specific examples of how you've improved processes or supported teams in previous roles. We love hearing about real-life impacts!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our dynamic team at Merton Council.

We think you need these skills to ace Business Support Officer in Merton

Operational Leadership
Business Administration
Administrative Systems Implementation
Compliance Knowledge
Stakeholder Relationship Management
Effective Communication
Continuous Improvement
Customer Satisfaction Focus
Data Analysis
Performance Improvement
Adaptability
Proactivity
Understanding of Adult Social Care

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in business support, especially within public sector or social care settings. We want to see how your skills align with the role and the exciting transformation at Merton Council.

Show Your Passion: Let your enthusiasm for improving adult social care services shine through in your application. We’re looking for individuals who are genuinely motivated to make a difference, so don’t hold back on expressing why you want to be part of our dynamic team.

Highlight Your Skills: Be sure to showcase your ability to use data and performance information effectively. We value candidates who can drive service improvement, so include specific examples of how you've done this in previous roles.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly, and you’ll find all the details you need to complete your application smoothly. We can’t wait to hear from you!

How to prepare for a job interview at London Borough of Merton

✨Know Your Stuff

Make sure you understand the ins and outs of adult social care and the specific role of a Business Support Officer. Brush up on relevant legislation, policies, and the Hub model that Merton Council is implementing. This will show your passion and commitment to improving services.

✨Showcase Your Experience

Prepare examples from your past roles that highlight your experience in business support, especially within public sector or social care settings. Be ready to discuss how you've used data to drive improvements and how you've built relationships with stakeholders.

✨Demonstrate Your Adaptability

The role requires someone who is proactive and adaptable. Think of situations where you've had to adjust quickly to changes or challenges. Share these stories to illustrate your ability to thrive in a dynamic environment.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready about the team culture, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Business Support Officer in Merton
London Borough of Merton
Location: Merton

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