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- Tasks: Inspect and maintain highways, ensuring safety and serviceability for the community.
- Company: Join a friendly team dedicated to local highway management.
- Benefits: Flexible shifts, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong observation skills, customer service experience, and a full UK driving licence.
- Other info: Dynamic role with a supportive team and varied responsibilities.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are seeking an enthusiastic individual to join the Highway Team. You will be reporting to the Principal Highway Officer and working as part of a busy, friendly team, helping to ensure the Council fulfils its duties as a local highways authority under the Highways Act 1980 in accordance with the new Code of Practice 'Well Managed Highways Infrastructure'.
As a Highways Officer, you will be responsible for the delivery and maintenance of our existing highways infrastructure. You will be part of a team carrying out scheduled highways safety inspections, inspecting and gathering information about the conditions of our highways network, and being responsible for your own designated area, reporting defects on the Public Highway and arranging repairs for network safety and serviceability.
We are looking for a self-motivated individual with excellent observation skills who is conscientious. The role requires good time management skills, an ability to work on your own initiative and to tight deadlines. The role is diverse and will require you to be flexible with an ability to work under pressure. We are a customer-facing team; you will have good experience liaising with customers and the ability to deal with customers in a kind and friendly manner within Merton's diverse community.
Main Duties:- Inspect the highway network reporting safety defects in accordance with the Highway Safety Inspection Manual and “Code of Practice Well Managed Highways Infrastructure”.
- Responsible for categorising, logging and entering defects onto the asset management system.
- Check the quality of work in accordance with the Highways services contract specification.
- Recommend sites for comprehensive maintenance to be included in the Capital programme.
- Comply with Health and Safety in a lone working environment.
- Support the Highway Authority in the defence of third party claims including giving evidence in court.
- Undertake other duties as requested by your line manager.
We'd love to hear from you if you have:
- A proven educational record with skills in the use of the Microsoft Office package, including Word and Excel, demonstrating the ability to carry out area calculations.
- A certificate for Traffic management or working to complete a certificate such as LANTRA or NRASWA.
- A full U.K Driving license and a vehicle insured for business use.
- The ability to demonstrate your understanding and relevant experience in working with the public, both face to face and on the phone.
- Good written skills in both letter writing and emails.
- Good organisational skills and the ability to change your work priorities at short notice.
- A working knowledge of planned and reactive highway maintenance would be an advantage.
- The ability to use hand-held mobile technology such as a smartphone or tablet and confidence in the use of I.T equipment.
The role operates a split shift over a two-week period: 07:00 to 15:00 and 11:00 to 19:00 alternate weeks. A shift allowance is payable for this.
Highway Officer in London employer: London Borough of Merton
Contact Detail:
London Borough of Merton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Highway Officer in London
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Highway Team and their recent projects. This shows you’re genuinely interested and helps you connect with them during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to highway maintenance and customer service. We want you to feel confident and ready to showcase your skills when it’s your turn to shine.
✨Tip Number 3
Show off your tech skills! Since the role involves using mobile technology, be prepared to discuss your experience with smartphones and tablets. Maybe even bring along examples of how you've used tech in past roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Highway Officer in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our Highway Team and making a difference in the community.
Tailor Your Experience: Make sure to highlight your relevant experience in your application. We’re looking for skills in highway maintenance and customer interaction, so be specific about how your background aligns with what we need.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate good communication skills, so make sure your application is easy to read and free of jargon. This will show us you can communicate effectively with the public.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Borough of Merton
✨Know Your Highways
Familiarise yourself with the Highways Act 1980 and the 'Well Managed Highways Infrastructure' code of practice. Being able to discuss these topics confidently will show your understanding of the role and its responsibilities.
✨Show Off Your Observation Skills
Prepare examples from your past experiences where you demonstrated excellent observation skills. Whether it’s spotting defects or managing safety inspections, having specific instances ready will highlight your suitability for the role.
✨Customer Interaction is Key
Since this role involves liaising with the public, think of scenarios where you’ve successfully dealt with customers. Be ready to share how you handled difficult situations with kindness and professionalism, showcasing your communication skills.
✨Time Management Matters
Be prepared to discuss how you manage your workload and prioritise tasks, especially under pressure. Share strategies you use to stay organised and meet tight deadlines, as this will demonstrate your ability to thrive in a busy environment.