Housing Options Adviser

Housing Options Adviser

Full-Time 30000 - 40000 £ / year (est.) No home office possible
London Borough of Merton

At a Glance

  • Tasks: Help prevent homelessness and support residents in finding safe housing solutions.
  • Company: Join Merton Council's dedicated Housing Options Team.
  • Benefits: Make a real difference while building a rewarding career.
  • Why this job: Be part of a fast-paced service that truly impacts people's lives.
  • Qualifications: Experience in housing or related support services is essential.
  • Other info: Work in a supportive team environment with varied caseloads.

The predicted salary is between 30000 - 40000 £ per year.

Join Merton Council as a Housing Options Adviser. Merton Council is looking for a motivated and customer‑focused Housing Options Adviser to join our dedicated Housing Options Team. This is a rewarding opportunity where you’ll make a real difference, helping prevent homelessness and supporting residents to secure safe, suitable housing solutions.

In this fast‑paced frontline service, you will provide clear, accurate and empathetic housing advice to individuals and families in need. You’ll work closely with residents to assess their circumstances, offer practical guidance, and ensure our statutory duties are met in a timely and professional way.

We’re Looking For Someone Who:

  • Has experience working within housing, homelessness, or a related advice or support service.
  • Possesses a strong understanding of housing and homelessness legislation.
  • Demonstrates excellent communication, negotiation, and problem‑solving skills.
  • Can manage a varied caseload and remain effective under pressure.
  • Works well both independently and as part of a supportive team.

If you’re passionate about helping people, can think on your feet, and want to build a career in housing and homelessness prevention, we’d love to hear from you.

Housing Options Adviser employer: London Borough of Merton

Merton Council is an exceptional employer, offering a supportive work culture where your contributions directly impact the community by preventing homelessness and securing safe housing for residents. With a strong focus on employee development, you will have access to training and growth opportunities within a dedicated team that values collaboration and empathy. Located in a vibrant area, working with Merton Council means being part of a meaningful mission while enjoying a fulfilling career in public service.
London Borough of Merton

Contact Detail:

London Borough of Merton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Options Adviser

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to housing and homelessness. Think about real-life scenarios where you've made a difference, and be ready to share those stories. We want to see your passion and problem-solving skills shine!

✨Tip Number 3

Showcase your understanding of housing legislation during interviews. Brush up on key laws and recent changes, and be prepared to discuss how they impact your work. This will demonstrate your commitment and knowledge in the field.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Merton Council and making a difference in the community.

We think you need these skills to ace Housing Options Adviser

Customer Focus
Housing Legislation Knowledge
Homelessness Legislation Knowledge
Communication Skills
Negotiation Skills
Problem-Solving Skills
Caseload Management
Ability to Work Under Pressure
Teamwork
Independent Working
Empathy
Practical Guidance

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see that you genuinely care about making a difference in the lives of residents facing housing challenges.

Highlight Relevant Experience: Make sure to showcase any experience you have in housing, homelessness, or related support services. We’re looking for someone who understands the ins and outs of housing legislation, so don’t hold back on those details!

Be Clear and Concise: In a fast-paced environment like ours, clarity is key. Keep your application straightforward and to the point, demonstrating your communication skills right from the start.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity with Merton Council.

How to prepare for a job interview at London Borough of Merton

✨Know Your Legislation

Make sure you brush up on housing and homelessness legislation before the interview. Being able to discuss relevant laws and how they apply to real-life situations will show that you’re not just knowledgeable but also passionate about the role.

✨Showcase Your Empathy

As a Housing Options Adviser, empathy is key. Prepare examples from your past experiences where you’ve helped individuals or families in need. This will demonstrate your ability to connect with residents and provide the support they require.

✨Demonstrate Problem-Solving Skills

Think of specific scenarios where you successfully navigated challenges in a fast-paced environment. Be ready to discuss how you assessed situations, negotiated solutions, and managed your caseload effectively under pressure.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics and the challenges faced by the Housing Options Team. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of preventing homelessness.

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