At a Glance
- Tasks: Lead a team to deliver high-quality homelessness prevention and housing options services.
- Company: Join a dedicated team focused on making a difference in housing solutions.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for career advancement and personal growth.
- Why this job: Be at the forefront of tackling homelessness and support your community.
- Qualifications: Experience in housing options and knowledge of homelessness legislation required.
The predicted salary is between 30592 - 37390 £ per year.
- Housing Options Team Leader
- We are looking for an experienced and motivated
Senior Housing Options Adviser to join our Housing Options Service.
This is an exciting opportunity for an experienced housing professional who has a strong knowledge of homelessness legislation and wants to take the next step in their career.
You will play a key role in delivering a high-quality homelessness prevention and housing options service, managing complex cases while providing guidance and support to Housing Options Advisers.
Working in a busy frontline environment, you will ensure customers receive accurate, timely and solution-focused advice, with a strong emphasis on preventing and relieving homelessness wherever possible.
Key responsibilities
As a Senior Housing Options Adviser, you will
- Manage a caseload of complex homelessness and housing options cases
, ensuring appropriate and timely action.
- Manage a Team of Housing Options Caseworkers
- Undertake detailed homelessness assessments and make robust decisions in accordance with relevant legislation, statutory guidance and Council policies.
- Develop effective
Personalised Housing Plans and identify practical options to prevent or relieve homelessness.
- Provide advice and guidance to Housing Options Advisers on complex cases, legislation, policy and good practice.
- Support the Team Manager with case reviews, quality assurance and performance monitoring
- Assist with the day-to-day coordination of the service, including responding to urgent cases and operational pressures.
- Support the induction, coaching and development of new and existing staff.
- Work effectively with internal services, landlords, accommodation providers, statutory agencies and voluntary-sector organisations.
- Identify opportunities to secure or maintain accommodation within the private rented sector.
- Ensure case records, decisions and correspondence are accurate, comprehensive and completed within required timescales.
- Respond professionally to escalated enquiries and contribute to responses to complaints, councillors and other stakeholders.
- Promote a customer-focused service while managing expectations and making clear, evidence-based decisions.
Housing Options Team Leader in England employer: London Borough of Merton
Join our dynamic team in Merton as an Occupational Therapy Assistant Team Manager, where you will not only enhance your leadership skills but also make a meaningful impact on the lives of children and adults. Our supportive work culture prioritises professional development, offering flexible working arrangements, comprehensive training opportunities, and a generous holiday entitlement that increases with service. With a focus on collaboration and innovation, we empower our staff to deliver high-quality, person-centred care while enjoying the benefits of a Local Government Pension Scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Options Team Leader in England
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Borough of Merton.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Borough of Merton!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like London Borough of Merton, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Borough of Merton or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Options Team Leader in England
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to London Borough of Merton:Before hitting send, make sure to tailor your application specifically to London Borough of Merton! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at London Borough of Merton
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
