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For Companies At a Glance
- Tasks: Lead and support a dynamic team in delivering essential business support services.
- Company: Join Merton Council, a forward-thinking organisation dedicated to improving adult social care.
- Benefits: Enjoy a supportive work environment with a focus on employee well-being and development.
- Why this job: Make a real difference in people's lives while working in a culture that values teamwork and innovation.
- Qualifications: Experience in business support within public sector or social care is essential.
- Other info: Be part of an exciting transformation in adult social care services.
The predicted salary is between 28800 - 43200 £ per year.
Advert Text
About The Role
Join Us in Shaping the Future of Business Support in Adult Social Care
We’re introducing a Hub model for Business Support across the council — and we’re looking for passionate individuals to be part of this exciting transformation.
Are you ready to be part of a forward-thinking, dynamic team? Do you have a drive to improve adult social care services and streamline processes?
Merton Council is seeking a skilled and motivated Business Administrator to join our newly established Adult Social Care Business Support Hub . This pivotal role will provide operational leadership to ensure the smooth and effective delivery of business support services across adult social care, integrated care, and public health.
You’ll work closely with social work teams and external partners to enhance performance, improve systems, and support the delivery of high-quality care services that make a real difference in people’s lives.
Social Care is special here, so come join the team
Come and work in a supportive environment at Merton Council, where you’ll do a social care role that matters in a place where you matter.
Our ‘social care roles/staff’ do important jobs, and we’re focused on looking after you so you can look after others.
Our people stay because we have a great culture, and staff tell us their colleagues are the best thing about working here.
Key Responsibilities
- Management and support of hub staff
- Lead administration activities ensuring they are delivered on time to a high standard.
- Support the implementation of efficient administrative systems and processes to support adult social care operations that ensure compliance with relevant legislation, policies, and procedures.
- Build strong relationships with stakeholders, ensure timely and effective communication.
- Foster a culture of continuous improvement and high customer satisfaction.
About You
We’re looking for someone who:
- Has experience in business support within a public sector or social care setting.
- Is confident in using data and performance information to drive service improvement.
- Understands the complexities of adult social care and the importance of integrated support systems.
- Is proactive, adaptable, and committed to delivering excellent public services.
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Business Support Officer employer: London Borough of Merton
Contact Detail:
London Borough of Merton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within adult social care. Understanding the current landscape will help you demonstrate your knowledge during interviews and show how you can contribute to the transformation at Merton Council.
✨Tip Number 2
Network with professionals in the public sector and social care fields. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with data and performance management. Be ready to share specific examples of how you've used data to drive improvements in previous roles, as this is a key aspect of the Business Support Officer position.
✨Tip Number 4
Research Merton Council's values and culture. Tailor your approach to align with their commitment to high-quality care and continuous improvement. Showing that you resonate with their mission can set you apart from other candidates.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of a Business Support Officer in adult social care.
Highlight Relevant Experience: Emphasise your previous experience in business support, particularly within public sector or social care settings. Use specific examples to demonstrate your skills in administration, stakeholder communication, and service improvement.
Showcase Your Skills: Make sure to showcase your ability to use data and performance information effectively. Mention any tools or systems you are familiar with that can enhance operational efficiency in adult social care.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for improving adult social care services. Explain why you want to join Merton Council and how you can contribute to their mission of delivering high-quality care.
How to prepare for a job interview at London Borough of Merton
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the role of a Business Support Officer, especially in a public sector or social care setting.
✨Showcase Your Skills
Highlight your experience in managing administrative activities and implementing efficient systems. Be ready to provide specific examples of how you've improved processes or driven service improvements in your past roles.
✨Demonstrate Relationship Building
Since the role involves building strong relationships with stakeholders, prepare to discuss how you've successfully communicated and collaborated with different teams or external partners in the past.
✨Emphasise Continuous Improvement
Talk about your commitment to fostering a culture of continuous improvement. Share examples of how you've contributed to enhancing customer satisfaction and operational efficiency in your previous positions.
