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- Tasks: Lead the Business Support Hub and manage a team to enhance children's social care services.
- Company: Join Merton Council, a supportive environment dedicated to improving social care for children.
- Benefits: Enjoy a great culture, supportive colleagues, and opportunities for professional growth.
- Why this job: Make a real impact in children's lives while working in a fulfilling and collaborative setting.
- Qualifications: Experience in business management within public sector or social care is essential.
- Other info: This is a full-time role with a focus on leadership and operational excellence.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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London Borough of Merton provided pay range
This range is provided by London Borough of Merton. Your actual pay will be based on your skills and experience â talk with your recruiter to learn more.
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Are you a strategic & operational thinker with a passion for improving children social care services? Merton Council is seeking a dynamic and experienced Business Support Hub Manager to manage our Childrenâs Social Care Business Support Hub.
This role will provide leadership and operational oversight to ensure the effective delivery of business support services across Childrenâs Social Care & Youth Inclusion. You will work closely with senior managers, social work teams, and external partners to drive performance, improve systems, and support the delivery of high-quality care services.
Social Care is special here, so come join the team
Come and work in a supportive environment at Merton Council, where youâll do a social care role that matters in a place where you matter.
Our âsocial care roles/staffâ do important jobs, and weâre focused on looking after you so you can look after others.
Our people stay because we have a great culture, and staff tell us their colleagues are the best thing about working here.
Key Responsibilities
- Lead and manage the Business Support Hub, overseeing a team of Business Support Officers.
- Lead specific projects ensuring they are delivered on time to a high standard.
- Develop and implement efficient administrative systems and processes to support children\’s social care operations that ensure compliance with relevant legislation, policies, and procedures.
- Allocate resources effectively to meet the demands of service, prioritising tasks to ensure deadlines are met.
- Foster a culture of continuous improvement and high customer satisfaction.
About You
Weâre looking for someone who:
- Has significant experience in business management within a public sector or social care setting.
- Demonstrates strong leadership and people management skills.
- Is confident in using data and performance information to drive service improvement.
- Understands the complexities of childrenâs social care and the importance of integrated support systems.
- Is proactive, adaptable, and committed to delivering excellent public services.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Government Administration
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Business Administration Hub Manager employer: London Borough of Merton
Contact Detail:
London Borough of Merton Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Administration Hub Manager
â¨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within children's social care. Understanding the current landscape will help you demonstrate your strategic thinking and operational skills during discussions.
â¨Tip Number 2
Network with professionals in the public sector and social care fields. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at Merton Council.
â¨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven performance improvements and fostered a culture of continuous improvement.
â¨Tip Number 4
Research Merton Council's values and recent initiatives in children's social care. Tailoring your conversation to align with their mission will show your genuine interest in the role and the organisation.
We think you need these skills to ace Business Administration Hub Manager
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in business management, particularly within public sector or social care settings. Use specific examples that demonstrate your leadership and operational oversight skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving children's social care services. Mention how your strategic thinking and experience align with the responsibilities of the Business Administration Hub Manager role.
Highlight Relevant Skills: In your application, emphasise your ability to use data and performance information to drive service improvement. Discuss your understanding of the complexities of childrenâs social care and integrated support systems.
Showcase Leadership Experience: Provide examples of past leadership roles where you managed teams or projects. Highlight your ability to foster a culture of continuous improvement and high customer satisfaction, as these are key aspects of the role.
How to prepare for a job interview at London Borough of Merton
â¨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Business Administration Hub Manager role. Familiarise yourself with the key responsibilities and how they relate to improving children's social care services.
â¨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership and people management skills. Discuss specific instances where you've successfully led a team or project, particularly in a public sector or social care setting.
â¨Be Data-Driven
Since the role involves using data to drive service improvement, be ready to discuss how you've used performance information in past roles. Highlight any tools or methodologies you've employed to enhance operational efficiency.
â¨Emphasise Continuous Improvement
Merton Council values a culture of continuous improvement. Be prepared to talk about how you've fostered this in previous positions, including any initiatives you've led to enhance customer satisfaction and service delivery.
