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- Tasks: Lead and manage the Adult Social Care Business Support Hub, ensuring high-quality service delivery.
- Company: Merton Council is dedicated to improving adult social care services in a diverse community.
- Benefits: Enjoy flexible working options and a supportive, inclusive workplace culture.
- Why this job: Make a real impact on public services while fostering continuous improvement and customer satisfaction.
- Qualifications: Significant experience in business management within public sector or social care is essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds, including those with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
Are you a strategic and operational thinker with a passion for improving adult social care services? Merton Council is seeking a dynamic and experienced Business Support Hub Manager to lead and coordinate our Adult Social Care Business Support Hub.
This pivotal role will provide leadership and operational oversight to ensure the effective delivery of business support services across adult social care, integrated care, and public health. You will work closely with senior managers, social work teams, and external partners to drive performance, improve systems, and support the delivery of high-quality care services.
Key Responsibilities
- Lead and manage the Business Support Hub, overseeing a team of Business Support Officers.
- Lead specific projects ensuring they are delivered on time to a high standard.
- Develop and implement efficient administrative systems and processes to support adult social care operations, ensuring compliance with relevant legislation, policies, and procedures.
- Build strong relationships with stakeholders, ensuring timely and effective communication.
- Foster a culture of continuous improvement and high customer satisfaction.
About You
We’re looking for someone who:
- Has significant experience in business management within a public sector or social care setting.
- Demonstrates strong leadership and people management skills.
- Is confident in using data and performance information to drive service improvement.
- Understands the complexities of adult social care and the importance of integrated support systems.
- Is proactive, adaptable, and committed to delivering excellent public services.
Additional Information
- We pride ourselves on being a diverse, tolerant, and welcoming borough, aiming to create a workforce that reflects the community we serve.
- As an inclusive employer, we welcome applications from all backgrounds.
- We are proud to be recognized as a Disability Confident employer.
What We Offer
Please see our \”Why Work for Us\” page on our website for more information about the benefits we offer beyond salary, including flexibility to suit your needs.
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Adult Social Care Business Support Hub Manager employer: London Borough of Merton
Contact Detail:
London Borough of Merton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult Social Care Business Support Hub Manager
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in adult social care. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your knowledge and passion for the field.
✨Tip Number 2
Network with professionals in the adult social care sector. Attend relevant events or join online forums to connect with others in the field. Building these relationships can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams or projects in previous roles. Being able to articulate your leadership style and the impact of your work will demonstrate your suitability for the Business Support Hub Manager position.
✨Tip Number 4
Research Merton Council's values and recent initiatives in adult social care. Tailoring your discussions around their goals and demonstrating how your experience aligns with their mission can set you apart from other candidates.
We think you need these skills to ace Adult Social Care Business Support Hub Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business management, particularly within public sector or social care settings. Use specific examples that demonstrate your leadership skills and ability to drive service improvement.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving adult social care services. Mention how your strategic thinking and operational expertise align with the responsibilities of the Business Support Hub Manager role.
Highlight Relevant Skills: Emphasise your data-driven approach and your understanding of integrated support systems. Provide examples of how you've successfully implemented administrative systems and processes in previous roles.
Showcase Your Leadership Experience: Detail your experience in leading teams and managing projects. Highlight any specific achievements that demonstrate your ability to foster a culture of continuous improvement and high customer satisfaction.
How to prepare for a job interview at London Borough of Merton
✨Showcase Your Leadership Skills
As a Business Support Hub Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating staff and driving performance.
✨Understand the Adult Social Care Landscape
Familiarise yourself with the current challenges and trends in adult social care. Be ready to discuss how you can contribute to improving services and systems, showing that you understand the complexities involved.
✨Emphasise Your Project Management Experience
Since the role involves leading specific projects, be prepared to talk about your project management experience. Highlight any successful projects you've managed, detailing how you ensured they were delivered on time and to a high standard.
✨Build Rapport with Stakeholders
Strong relationships with stakeholders are crucial for this role. Think of examples where you've effectively communicated and collaborated with various partners, and be ready to discuss how you would approach building these relationships in your new role.
