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- Tasks: Ensure safety and cleanliness in leisure facilities while providing excellent customer service.
- Company: Join Lambeth Council, a vibrant community-focused organisation in South London.
- Benefits: Competitive salary, part-time hours, and opportunities for personal growth.
- Why this job: Be the first point of contact for fun activities and help create memorable experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with a commitment to diversity and equal opportunities.
The predicted salary is between 24800 - 25800 £ per year.
About Us
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth.’ With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
About the Team
Active Lambeth is the leisure service run by Lambeth Council and operates from 8 locations across the borough. There are four leisure centres with swimming pools, sports halls, an ice rink, outdoor sports facilities and standalone lifestyle and fitness centres, as well as Family Leisure Zones, Karaoke booths, Climbing Walls and treatment rooms. Active Lambeth offers a range of activities in its leisure centres and providing excellent customer service is integral to ensuring customers get the most out of the wide range of services on offer, ranging from booking a massage to enjoying karaoke or the multi-sport simulator.
About the Role
The Recreation Assistant is responsible for the cleaning, preparation and general safety of areas in a sport and recreation facility. In ‘wet side’ facilities they will have a key responsibility for the safety of customers in the swimming pool and its surrounding areas. In ‘dry side’ facilities there may be a greater emphasis on the setting up, taking down and storage of equipment. In both cases Recreation Assistants are the first point of contact with customers and will need strong communication and social skills.
- Cleaning and preparation of facility areas
- General safety of customers
- Setting up, taking down and storage of equipment (dry side)
- Safety oversight of swimming pool and surrounding areas (wet side)
- First point of contact and customer service
How to Apply
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Advert close date: 11:59pm on 25 January 2026.
Required DBS
Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs.
Contact Information
For an informal discussion about the role, please contact Neil Fenton at nfenton@lambeth.gov.uk.
Equal Opportunities
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. We actively support applications from Lambeth Care Leavers.
Recreation Assistant- Weekend employer: London Borough Of Lambeth
Contact Detail:
London Borough Of Lambeth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant- Weekend
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Active Lambeth and its services. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your customer service skills! As a Recreation Assistant, you'll be the first point of contact for customers. Think of examples from your past experiences where you've provided excellent service or resolved issues, and be ready to share those during your interview.
✨Tip Number 3
Show off your communication skills! Whether it's in person or over the phone, being able to communicate clearly and effectively is key. Try to engage in conversations with friends or family about your passion for recreation and leisure to build your confidence.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it ensures your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and the team!
We think you need these skills to ace Recreation Assistant- Weekend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Recreation Assistant role. Highlight any relevant experience you have in customer service or working in leisure facilities, as this will show us you're a great fit for the team.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Clearly demonstrate how you meet the shortlisting criteria marked 'A'. Use specific examples from your past experiences to back up your claims.
Keep It Professional: Even though we like to keep things informal, remember that this is a job application. Make sure your language is professional and free of typos. A clean, well-organised application shows us you care!
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it helps us keep everything organised!
How to prepare for a job interview at London Borough Of Lambeth
✨Know Your Role
Make sure you understand the responsibilities of a Recreation Assistant. Familiarise yourself with the key tasks like cleaning, safety oversight, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for customers, strong communication is essential. Prepare examples of how you've effectively interacted with people in previous roles. Think about times when you resolved issues or provided excellent service to demonstrate your skills.
✨Emphasise Safety Awareness
Safety is a big part of this job, especially around swimming pools. Be ready to discuss how you would ensure customer safety and what protocols you would follow. Showing that you take safety seriously will impress the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the facilities, and the community. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.