Service Delivery Manager in London

Service Delivery Manager in London

London Full-Time 47925 - 51228 £ / year (est.) No home office possible
London Borough Of Lambeth

At a Glance

  • Tasks: Manage the community health and wellbeing bus programme, ensuring high-quality service delivery.
  • Company: Join Lambeth Council, a vibrant community-focused organisation in South London.
  • Benefits: Competitive salary, career development, and a commitment to diversity and inclusion.
  • Other info: Exciting opportunities for growth in a dynamic public health environment.
  • Why this job: Make a real difference in community health while developing your leadership skills.
  • Qualifications: Experience in service delivery management and strong organisational skills.

The predicted salary is between 47925 - 51228 £ per year.

£47,925 pa rising in annual increments to £51,228 pa inc LW. 18 Month Secondment Opportunity/ Fixed Term Contract and Full Time

About Us

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

Public Health Context

Public health hosts specialist commissioning teams, including sexual and reproductive health (SRH), HIV and substance misuse. The SRH team supports the provision of services across five local authorities and the southeast London (SEL) integrated care board (ICB). The sexual health team also hosts and manages the London HIV Prevention Programme (LHPP) on behalf of all London local authorities. Substance misuse commissioners also work strategically across southeast London and hold some joint contracts across this footprint. This role will support commissioners and public health specialists in discharging their role.

About the Team

The Lambeth Together Health and Wellbeing Bus Team provide accessible health advice, signposting, and health checks to residents across Lambeth, with a particular focus on communities experiencing health inequalities and unmet need. The programme operates within the Lambeth Public Health team in close partnership with the NHS. This is an exciting time to join the team, as the NHS 10-year plan has a strong emphasis on community-based care and prevention, offering opportunities to align the programme with local neighbourhood priorities.

About the Role

The Service Delivery Manager is responsible for the day-to-day operational management of the community health and wellbeing bus programme as well as wider programme support to ensure that community delivery is well organised, high quality, and aligned with programme workstreams and targets. The postholder will supervise Health Champions, coordinate delivery activity, monitor performance, and ensure consistent reporting of programme activity. The role will ensure strong delivery standards while supporting staff development and ensuring residents receive effective engagement and support.

How to Apply

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines:

  • Advert close date: 11:55pm on Sunday 26 April 2026
  • Shortlisting date: W/C 27 April 2026
  • Interview Date: 13 and 14 May 2026

Successful candidates will be asked to apply for an Enhance Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas.

Contact Information

For an informal discussion, please contact: Shanet Lewis at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.

Service Delivery Manager in London employer: London Borough Of Lambeth

Lambeth Council is an exceptional employer located in the vibrant and diverse community of South London, offering a dynamic work environment that prioritises employee growth and development. With a strong commitment to public health and community well-being, employees benefit from a supportive culture that values inclusivity and innovation, alongside competitive salaries and opportunities for career advancement. Join us in making a meaningful impact on the lives of residents while enjoying the rich cultural and recreational offerings of Lambeth.
London Borough Of Lambeth

Contact Detail:

London Borough Of Lambeth Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Manager in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out Lambeth's One Lambeth Values and Behaviours page. Understanding their ethos will help you connect with the interviewers and show that you're a great fit for the team.

✨Tip Number 2

Prepare some questions! Think about what you want to know regarding the Service Delivery Manager role and the community health initiatives. This shows your genuine interest and helps you assess if it's the right fit for you too.

✨Tip Number 3

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are speaking about your experience and skills, the more confident you'll feel during the actual interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the Lambeth team. Don’t miss out on this opportunity!

We think you need these skills to ace Service Delivery Manager in London

Operational Management
Programme Coordination
Performance Monitoring
Staff Development
Community Engagement
Health Inequalities Awareness
Reporting Skills
Team Supervision
Project Management
Communication Skills
Problem-Solving Skills
Stakeholder Management
Adaptability
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Delivery Manager role. Highlight relevant experience and skills that match the job description, especially around operational management and community health.

Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Clearly demonstrate how you meet the shortlisting criteria marked 'A'. Use specific examples from your past experiences to show how you can contribute to our Lambeth 2030 Plan.

Keep It Professional but Personal: While we want you to be professional, don’t shy away from letting your personality shine through. Show us your passion for community health and wellbeing, and why you’re excited about this opportunity with Lambeth Council.

Follow the Anonymised Process: Remember, we operate an anonymised application process. So, make sure to remove any personal details from your CV and supporting statement before uploading. This helps us focus on your skills and experience!

How to prepare for a job interview at London Borough Of Lambeth

✨Know Your Stuff

Make sure you understand the role of a Service Delivery Manager and the specific responsibilities outlined in the job description. Familiarise yourself with Lambeth's health initiatives and how they align with community needs. This will show your genuine interest and help you answer questions more confidently.

✨Showcase Your Leadership Skills

As a Service Delivery Manager, you'll be supervising Health Champions and coordinating activities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to motivate others and ensure high-quality service delivery.

✨Align with Lambeth's Values

Take some time to read up on Lambeth's One Lambeth Values and Behaviours. During the interview, weave these values into your responses to demonstrate that you're not just a fit for the role, but also for the organisation's culture and mission.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the community health initiatives and how the Service Delivery Manager role contributes to the Lambeth 2030 Plan. This shows your enthusiasm and helps you gauge if the role is right for you.

Service Delivery Manager in London
London Borough Of Lambeth
Location: London

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