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- Tasks: Help prevent homelessness by providing advice and support to those in need.
- Company: Join Lambeth Council, a vibrant community-focused organisation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing advice or transferable skills; training provided.
- Other info: Be part of a diverse team committed to equity and community support.
The predicted salary is between 42612 - 44235 £ per year.
Housing Adviser - ref: 2769
SO2: £42,612 pa rising in annual increments to £44,235 pa
Hybrid working
Contract type: 4x full time 1-year Fixed Term contract or Secondment opportunity
About Us:
It is an exciting time to join Lambeth Council. We have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked on our transformational One Lambeth Programme ensuring we are ‘connected by purpose’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff: Equity, Ambition, Kindness, and Accountability.
About the Borough:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
About the Team:
The Homelessness Prevention Service is the Council’s frontline response to alleviating homelessness in the borough. This is an exciting opportunity for a suitably motivated and skilled individual to join the team working to reform the response to homelessness. The team manages a varied case load in a busy and often challenging environment and prevents or relieves homelessness through the provision of advice, advocacy, negotiation, and mediation. Our proactive housing options approach prevents homelessness by finding real solutions for people in housing difficulties.
About the Role:
The Housing Advisor post forms part of the Council’s approach to reducing homelessness in the borough. Your role will be to prevent and relieve homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law, and best practice. You will be responsible for carrying out in-depth interviews with households approaching the Council because they are threatened with homelessness. You will advise customers of the housing options available to them and complete Personal Housing Plans. You will also investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017.
We welcome applications from experienced applicants, recent graduates, and those that have transferable skills and the ability to develop any gaps in knowledge. On-the-job training will be provided to all successful applicants.
To be considered for interview, your CV and supporting statement will clearly evidence:
- Awareness of legislation relating to housing advice, homelessness, housing management, and the allocation of housing, with a good practical understanding of the range of housing problems people may experience.
- Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants.
- Experience of providing quality advice and information to members of the public and of handling complaints and enquiries.
- Excellent knowledge of negotiation and mediation techniques and their practical application.
For detailed qualifications and requirements, please review the job description and person specification in the hyperlink below:
How to Apply:
If you’re interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
- Advert close date: 11:59pm on Sunday 5th April 2026.
- Shortlisting: w/c 6th April 2026.
- Interviews: w/c 20th April 2026.
Contact Information:
For an informal discussion about the role, please contact Adebola Odetoyinbo at aodetoyinbo@lambeth.gov.uk
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.
Housing Advisor: End Homelessness (Hybrid) employer: London Borough Of Lambeth
Contact Detail:
London Borough Of Lambeth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advisor: End Homelessness (Hybrid)
✨Tip Number 1
Get to know the organisation! Research Lambeth Council and their One Lambeth Programme. Understanding their values like Equity, Ambition, Kindness, and Accountability will help you connect your experience to what they’re looking for.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you articulate your thoughts on housing legislation and your approach to preventing homelessness. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples where you've successfully navigated complex housing situations or provided quality advice. Real-life stories resonate well with interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV and supporting statement highlight how you meet the criteria, especially those marked with an 'A' for shortlisting.
We think you need these skills to ace Housing Advisor: End Homelessness (Hybrid)
Some tips for your application 🫡
Know Your Stuff: Make sure you understand the key legislation around housing advice and homelessness. We want to see that you can apply this knowledge practically, so don’t just list it—show us how you’ve used it in real situations.
Tailor Your Statement: When writing your supporting statement, be specific! Highlight how your experience aligns with the criteria marked with an 'A'. We’re looking for clear examples that demonstrate your skills and understanding of the role.
Show Your Passion: Let your enthusiasm for helping others shine through! We love candidates who are genuinely motivated to make a difference in the community. Share why you’re excited about the opportunity to work with us at Lambeth Council.
Keep It Professional: Even though we’re all about being friendly, remember to keep your application professional. Proofread your CV and statement for any typos or errors, and make sure they reflect your best self. Apply through our website to ensure your application is seen!
How to prepare for a job interview at London Borough Of Lambeth
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act and related housing legislation. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Empathy
As a Housing Advisor, you'll be dealing with vulnerable individuals. Prepare examples of how you've shown kindness and accountability in past roles, as these are key values for Lambeth Council.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've successfully negotiated or mediated a solution to a complex issue. This will highlight your ability to handle the varied case load mentioned in the job description.
✨Prepare Thoughtful Questions
At the end of the interview, ask insightful questions about the One Lambeth Programme or the team dynamics. This shows your genuine interest in the role and the council's mission.