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For Companies At a Glance
- Tasks: Help prevent homelessness by advising and supporting those in need.
- Company: Join Lambeth Council, a forward-thinking organisation with a strong community focus.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing advice or a willingness to learn is essential.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
The predicted salary is between 42612 - 44235 £ per year.
Overview
Housing Adviser – ref: 2769. Hybrid working. 4x full time 1-year Fixed Term contract or Secondment opportunity. Salary SO2: £42,612 pa rising in annual increments to £44,235 pa inc LW.
About Us
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth’. To deliver on these ambitions, we have embarked on our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability.
About the Borough
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from Streatham in the south to the landmarks of Waterloo in the north, Lambeth is a diverse and dynamic area with more than 130 languages spoken.
About the Team
The Homelessness Prevention Service is the Council’s frontline response to alleviating homelessness in the borough. This is an exciting opportunity to join a team that manages a varied caseload in a busy environment, aiming to prevent or relieve homelessness through advice, advocacy, negotiation and mediation. Our proactive housing options approach seeks real solutions for people in housing difficulties.
About the Role
The Housing Adviser forms part of the Council’s approach to reducing homelessness in the borough. Your role will be to prevent and relieve homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. You will be responsible for carrying out in-depth interviews with households approaching the Council because they are threatened with homelessness. You will advise customers of the housing options available to them and complete Personal Housing Plans. You will also investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017. We welcome applications from experienced applicants, recent graduates and those with transferable skills who can develop any gaps in knowledge. On-the-job training will be provided to all successful applicants.
To be considered for interview
Your CV and supporting statement should clearly evidence the following:
- Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience.
- Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants.
- Experience of providing quality advice and information to members of the public and of handling complaints and enquiries.
- Excellent knowledge of negotiation and mediation techniques and their practical application.
Further details
For detailed qualifications and requirements, please review the job description and person specification in the hyperlink below.
How to Apply
If you’re interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so remove personal details when uploading your CV or personal statement.
Recruitment Timelines
Advert close date: 11:59pm on Sunday 5th April 2026. Shortlisting: w/c 6th April 2026. Interviews: w/c 20th April 2026.
Additional Information
Please click here to view Lambeth Staff Benefits. For an informal discussion about the role, contact Adebola Odetoyinbo at aodetoyinbo@lambeth.gov.uk. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.
Housing Advisor employer: London Borough Of Lambeth
Contact Detail:
London Borough Of Lambeth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lambeth Council's values and think about how you can align your experiences with their focus on Equity, Ambition, Kindness, and Accountability. This will show them you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice your negotiation and mediation skills! Since these are key parts of the Housing Advisor role, consider role-playing scenarios with a friend or family member. This will help you feel more confident when discussing complex housing situations during the interview.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the Homelessness Prevention Service and how they tackle housing issues. Asking insightful questions shows your genuine interest in the role and helps you determine if it's the right fit for you.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Lambeth Council site. It’s the best way to ensure your CV and supporting statement get the attention they deserve, especially when you tailor them to highlight your relevant skills and experiences.
We think you need these skills to ace Housing Advisor
Some tips for your application 🫡
Know Your Stuff: Make sure you understand the key legislation around housing advice and homelessness. We want to see that you can apply this knowledge practically, so don’t just list it—show us how you’ve used it in real situations.
Tailor Your Statement: When writing your supporting statement, be specific! Highlight how your experience aligns with the criteria marked with an 'A'. We’re looking for clear examples that demonstrate your skills and understanding of the role.
Show Off Your People Skills: As a Housing Advisor, you'll be dealing with a variety of people. Make sure to showcase your experience in providing quality advice and handling complaints. We love seeing how you’ve successfully navigated tricky conversations!
Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application. Plus, remember to anonymise your CV and personal statement before uploading—this helps us focus on your skills and experience.
How to prepare for a job interview at London Borough Of Lambeth
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act and related housing legislation. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.
✨Showcase Your Communication Skills
Prepare examples of how you've provided quality advice or handled complaints in the past. This role requires excellent communication, so demonstrating your ability to engage effectively with clients is key.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully negotiated or mediated a solution for someone facing housing difficulties. Highlighting your practical application of these techniques will set you apart.
✨Align with One Lambeth Values
Research Lambeth Council's values of Equity, Ambition, Kindness, and Accountability. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of reducing homelessness.