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- Tasks: Support residents facing financial hardship with tailored outreach and case management.
- Company: Join Lambeth Council, a vibrant community-focused organisation in South London.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Exciting opportunity for growth in a fast-paced, collaborative team.
- Why this job: Make a real difference in people's lives while working in a diverse and dynamic borough.
- Qualifications: Strong communication skills, attention to detail, and a passion for community support.
The predicted salary is between 44937 - 47952 £ per year.
About Us
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through the Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
About the Team
The Tackling Poverty team leads on support for residents at risk of or experiencing financial hardship across Lambeth. Our work is fast‑paced and rooted in strong partnership working with services across the council and the wider voluntary and community sector. Our service is delivering on our Tackling Poverty Action Plan; an ambitious range of activity to reduce the impact and incidences of poverty in the borough. The Financial Link Workers work alongside the Poverty Prevention Lead, the Head of Tackling Poverty and a range of other connected services to ensure residents can access the right support at the right time. We take a resident‑first approach, working flexibly, respectfully and creatively to remove barriers and provide holistic, human‑centred support. Our activity is both responsive to changing trends and the needs presented by residents and proactive in the undertaking of campaigns with residents we know could benefit from cost-of-living support.
About the Role
This is an exciting opportunity to join Lambeth as a Financial Link Worker. This role is designed to provide direct, proactive outreach and case managed support to residents experiencing severe financial pressure. As a Link Worker, you will:
- Carry out targeted, on the ground engagement, meeting residents where they are in the borough — whether at drop-ins, on the phone, in health or community settings, or alongside partner organisations.
- Build trusting relationships and work with each resident to create a personalised support plan to address their needs, employing strong knowledge of the support offers available to residents.
- Bring an independent, can‑do attitude and problem‑solving mindset to identify support options—even when they’re not immediately visible—and feedback insights and trends to improve borough wide provision and real outcomes.
- Contribute to a welcoming, collaborative team environment, actively supporting colleagues, sharing learning and taking up opportunities to upskill and understand the latest resident support offers.
- Support, and in some cases lead, the delivery of the actions outlined in our Tackling Poverty Action Plan.
This role is ideal for someone who is energetic, compassionate, detail driven and confident working directly with the community, including with residents who may be anxious, isolated or facing complex challenges.
We are looking for someone who can demonstrate:
- A strong resident‑first mindset
- Willingness and enthusiasm to work independently out in the community
- Excellent casework administration and attention to detail
- Creativity, resilience and follow through
- Ability to build rapport quickly and navigate conversations sensitively
- A strong team player approach
How to Apply
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked 'A' for application: Job Description and Person Specification. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines
- Advert close date: 11:55pm on Sunday 10 May 2026.
- Shortlisting date: W/C 11 May 2026.
- Interview Date: Tuesday 26 May 2026.
Contact Information
For an informal discussion, please contact: Laura Stoker, on lstoker@lambeth.gov.uk
Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs.
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.
Cost of Living Link Worker employer: London Borough Of Lambeth
Contact Detail:
London Borough Of Lambeth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cost of Living Link Worker
✨Tip Number 1
Get to know the community! As a Cost of Living Link Worker, you'll be engaging directly with residents. So, take some time to explore Lambeth, understand its diverse needs, and build connections. This will help you relate better during interviews.
✨Tip Number 2
Show your passion for tackling poverty! When you're in interviews, share personal stories or experiences that highlight your commitment to helping those in financial hardship. It’s all about demonstrating that resident-first mindset they’re looking for.
✨Tip Number 3
Practice your casework skills! Brush up on your administration and attention to detail. You might be asked to discuss how you would manage a case or create a support plan, so be ready to showcase your problem-solving abilities.
✨Tip Number 4
Apply through our website! We want to see your application shine. Make sure your CV and supporting statement clearly reflect how you meet the criteria. Don’t forget to remove personal details for the anonymised process!
We think you need these skills to ace Cost of Living Link Worker
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who we are at Lambeth. We value diversity and community, so make sure your application reflects that. Show us how your experiences align with our mission to support residents facing financial hardship.
Tailor Your CV and Statement: Don’t just send a generic CV! Tailor your CV and supporting statement to highlight how your skills and experiences meet the specific criteria outlined in the job description. Use examples that demonstrate your resident-first mindset and problem-solving abilities.
Be Clear and Concise: When writing your application, clarity is key. Keep your language straightforward and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your passion for community work come across in your writing!
Check Your Details: Before hitting that submit button, double-check your application for any typos or errors. Remember, we operate an anonymised application process, so ensure your personal details are removed from your CV and statement. A polished application shows attention to detail!
How to prepare for a job interview at London Borough Of Lambeth
✨Know Your Community
Familiarise yourself with the diverse communities in Lambeth. Understand the specific challenges residents face, especially regarding financial hardship. This knowledge will help you connect with interviewers and demonstrate your commitment to a resident-first approach.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex challenges in previous roles. Highlight your creativity and resilience in finding solutions, especially when support options weren't immediately visible. This will show that you have the can-do attitude they’re looking for.
✨Build Rapport
Practice building rapport quickly in mock interviews. Use role-playing scenarios to navigate sensitive conversations, as this is crucial for a Link Worker. Being able to demonstrate empathy and understanding will set you apart from other candidates.
✨Team Player Mindset
Be ready to discuss how you’ve contributed to a collaborative team environment in the past. Share examples of how you’ve supported colleagues and shared learning experiences. This aligns perfectly with the team-oriented culture at Lambeth.