At a Glance
- Tasks: Shape innovative policies and resources for the Revenue and Benefits Service.
- Company: Join Lambeth Council, a vibrant community-focused organisation in South London.
- Benefits: Competitive salary, career development, and a commitment to diversity and inclusion.
- Other info: Exciting opportunities for growth in a supportive and diverse team.
- Why this job: Make a real difference in the community while enjoying a dynamic work environment.
- Qualifications: Experience in policy development and a passion for problem-solving.
The predicted salary is between 44937 - 47925 £ per year.
REF: 2806PO2: £44,937 pa, rising in annual increments to £47,925 pa inc LW.
About Us:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
About the Team
We’re a small, agile team at the forefront of shaping the future of the Revenue and Benefits Service. Our mission is to turn our target operating model into a living reality—driving efficiency, sparking innovation, and constantly elevating the customer experience. With a mindset geared toward continuous improvement and bold problem-solving, we’re always exploring smarter, better ways to deliver our service.
About the Role:
This dynamic role sits at the heart of the Service Development team, shaping and driving forward innovative policy, impactful resources, and inspiring learning and development opportunities across the service. You’ll play a key part in creating the Lambeth Council Tax Support scheme, ensuring everything we deliver is powered by legislation, case law and the latest government guidance. Working in close partnership with providers and colleagues, the team leads the way in identifying and defining specified accommodation housing schemes—making a real difference.
Are you ready for something different? Do you like playing detective? Do you enjoy a challenge and like each day to be different? If that sounds like you then please apply.
We kindly request that previous applicants who applied within the last six months do not reapply, as they will not be considered at this time.
How to Apply:
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: 11:55pm on Sunday 28 June 2026
Contact Information:
For an informal discussion, please contact: Miranda Feasey, at mhfeasey@lambeth.gov.uk
Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.
Principal Service Development Officer (Substantive) employer: LONDON BOROUGH OF LAMBETH-6
Lambeth Council is an exceptional employer located in the vibrant heart of South London, offering a dynamic work environment that champions diversity and community engagement. With a strong commitment to employee growth, innovative service development, and a culture of continuous improvement, we empower our staff to make a meaningful impact on the lives of over 317,600 residents. Join us in shaping the future of Lambeth through exciting opportunities and a supportive workplace that values every individual.
Contact Details:
LONDON BOROUGH OF LAMBETH-6 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Principal Service Development Officer (Substantive)
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We think you need these skills to ace Principal Service Development Officer (Substantive)
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