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- Tasks: Support digital innovation projects and improve processes for our Building Control service.
- Company: Join Lambeth Council, a vibrant community-focused organisation in South London.
- Benefits: Flexible working, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact on local communities through meaningful transformation projects.
- Qualifications: Experience in improving systems, strong communication skills, and a collaborative mindset.
- Other info: Exciting chance to lead digital change and engage with diverse teams.
The predicted salary is between 40000 - 60000 £ per year.
About Us
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth'. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
About the Role
Are you someone who enjoys making things work better – whether that's a process, a report, or a new digital idea? We're looking for a Systems and Processes Specialist (Digital Projects) to help us improve how our Building Control service works through creative thinking, collaboration and smart use of data and technology. You’ll play a key part in our digital transformation journey – helping teams test new approaches, streamline systems, and develop ideas into practical improvements. From mapping workflows with Post‑its to producing clear and insightful reports, this is a varied role for someone who likes learning, problem‑solving and bringing people together.
What you’ll be doing:
- Supporting and co‑ordinating digital innovation projects – researching new tools and helping colleagues test and shape ideas.
- Mapping and reviewing current processes, working with teams to identify practical improvements and design better ways of working.
- Thinking about management reports and dashboards that help track service performance, budgets and trends.
- Collaborating with colleagues across different services to understand needs, share insights and promote good practice.
- Helping colleagues develop our Alpha project creating clear guides and templates where needed.
- At PO4 level, leading the Alpha digital systems change project, facilitating workshops and supporting the Head of Service on the innovative systems transformation programme.
About you
You’ll bring curiosity, empathy and a collaborative mindset. You don’t need to be a technical specialist – we’re looking for someone who’s comfortable analysing data, exploring new ideas and working with others to make things simpler and more effective. We’d love to hear from you if you can show:
- Experience improving or re‑designing systems and processes in a workplace setting.
- Confidence using spreadsheets, data tools (e.g. Excel and PowerBI) or other digital platforms to support your work.
- Strong communication and teamwork skills, with the ability to explain complex ideas in a clear and practical way.
- A proactive, flexible approach: willing to explore, test and adapt.
- Willingness to travel and engage across the country with our partner Local Authorities (travel expenses provided).
- (At PO4 level) experience leading or contributing to change projects, ideally involving digital systems or service improvement.
- Knowledge of Building Control, Planning or the wider Built Environment is an advantage but not essential – what matters most is your curiosity and commitment to making things work better.
In this role you will:
- Have the opportunity for flexible and hybrid working arrangements.
- Be offered an inclusive workplace where creativity and collaboration are valued.
- Be encouraged to try and fail!
- Gain opportunities to learn, grow and contribute to meaningful transformation projects.
- Have the chance to improve services that directly benefit local communities.
How to Apply
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS).
Equalities and Accessibility
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. We maintain a full list of our accreditations.
Systems & Process Specialist (Digital Projects) in City of London employer: LONDON BOROUGH OF LAMBETH-6
Contact Detail:
LONDON BOROUGH OF LAMBETH-6 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems & Process Specialist (Digital Projects) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Lambeth. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to systems and processes. Think about how you can showcase your problem-solving skills and creativity in real-life scenarios.
✨Tip Number 3
Show your passion for digital innovation! Be ready to discuss any projects you've worked on that involved improving processes or using data tools. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Lambeth.
We think you need these skills to ace Systems & Process Specialist (Digital Projects) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems & Processes Specialist role. Highlight your experience with improving systems and processes, and don’t forget to mention any relevant digital tools you’ve used!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Clearly demonstrate how you meet the shortlisting criteria and share specific examples of your problem-solving skills and collaborative mindset.
Be Clear and Concise: When writing your application, keep it clear and concise. Use straightforward language to explain complex ideas, as this reflects the communication skills we value at StudySmarter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all applicants efficiently.
How to prepare for a job interview at LONDON BOROUGH OF LAMBETH-6
✨Know Your Systems
Familiarise yourself with the systems and processes relevant to the role. Research Lambeth's current digital projects and think about how you can contribute to improving them. Being able to discuss specific examples will show your genuine interest and understanding.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've successfully improved or redesigned systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and creativity in problem-solving.
✨Communicate Clearly
Practice explaining complex ideas in a simple way. Since the role involves collaboration and communication, being able to articulate your thoughts clearly will be crucial. Consider doing mock interviews with friends or family to refine your delivery.
✨Embrace Curiosity and Flexibility
Demonstrate your willingness to explore new ideas and adapt to change. Prepare examples of times when you've been proactive in learning or trying out new tools. This will align well with the council's focus on innovation and improvement.
