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- Tasks: Lead the Community Access Team, supporting adults with disabilities in community activities.
- Company: Join the London Borough of Hounslow, a diverse council dedicated to excellent resident services.
- Benefits: Enjoy flexible working hours, training opportunities, and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience in staff management and a relevant qualification in Health and Social Care is essential.
- Other info: Interviews will be held the week of 4th August 2025; reach out for more details!
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
At Hounslow, we’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It’s about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
About The Role
This is an exciting opportunity to lead the Community Access Team as Team Leader. The Community Access Service (CAS) sits within Community Provisions in the Adult Social Care department and supports people with learning disabilities and autistic spectrum conditions to lead full and purposeful lives. We are looking for a Team Leader who embraces change, is outcome focused and is committed to helping us shape our vision for our Residents in Hounslow. Previous experience of staff management or supervision is essential. For the right candidate, this is a unique opportunity to take your career to the next level and to change the lives of people living in the borough. If you share this vision of excellent social care practice, we want to hear from you.
As part of this role, you will be co-ordinating and developing a service that supports adults with disabilities to develop their independence by facilitating, delivering and developing a wide range of community-based activities, opportunities and project work. Overseeing the day-to-day function of the service ensuring the Community Access programme is responsive to residents' needs and maximises their access and integration into the community. You will apply the principles of personalisation and co-production in the delivery and development of the Community Access Service programme (projects, drop ins and sessions), maximising participation of residents in attendance whilst managing risk and capacity. These services are delivered during the day, evenings and weekends. We also deliver a range of online virtual sessions and support using Zoom.
About The Team You’ll Be Working In
You will be supporting a team of 4 Community Support Workers to effectively undertake their roles through effective supervision, training, monitoring and development in accordance with the Council’s vision, policies, governance arrangements and values. You will oversee the day-to-day function of the service ensuring the Community Access programme is responsive to residents' needs and maximises their access and integration into the community. You will be responsible for overseeing the assessment and integration of new residents into the service. You will work in conjunction with the Community Provisions Manager in the implementation of local service Health and Safety Guidelines including producing and reviewing risk assessments for all service provision provided and ensuring staff are complying with Lone Working protocol and procedures. You will also work together in the promotion of the Community Access Service by developing effective working relationships with a range of stakeholders, maximising referral levels and partnership working to create meaningful opportunities for Hounslow residents.
About You
We are looking for a dynamic and innovative individual who has excellent communication skills as well as strong organisational skills and a passion for making a difference! Taking a genuine interest in our Residents, you will be responsible for protecting their welfare and ensuring they are safeguarded from harm at all times. Demonstrable experience of working with vulnerable residents in either a statutory or voluntary organisation to positive effect including undertaking risk assessments. Demonstrable and proven track record in developing rapport and building sustainable relationships with a range of providers and stakeholders. Have a clear understanding of the barriers people with disabilities face in relation to accessing community activities and public transport and have experience in implementing strategies, in line with the personalisation agenda and co-production approach. Experience of supportive leadership that motivates, empowers and inspires staff via supervision, development and staff recruitment. Proven track record in developing rapport and building sustainable relationships with a range of providers and stakeholders, exploring new opportunities and thinking outside the box attitude.
Qualifications:
- Relevant Health and Social Care or Leadership Management qualification.
- Maths/ English Grade C or above at GCSE.
Essential For The Role:
- Enhanced DBS
Read more about the work you’ll be doing in the Role Profile.
Team Leader employer: London Borough of Hounslow
Contact Detail:
London Borough of Hounslow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the core values of Hounslow Council, especially 'Harness the Mix'. Demonstrating your understanding of diversity and inclusion in your conversations can set you apart as a candidate who truly aligns with their mission.
✨Tip Number 2
Showcase your experience in community engagement and support for vulnerable residents. Be ready to discuss specific examples where you've made a positive impact, as this will resonate well with the role's focus on community access.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate and empower your team. Highlighting your ability to inspire others will be crucial, as the role involves supervising Community Support Workers.
✨Tip Number 4
Research the challenges faced by individuals with disabilities in accessing community services. Being knowledgeable about these barriers and having strategies to overcome them will demonstrate your commitment to personalisation and co-production.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Team Leader position. Highlight key skills such as staff management, communication, and experience with vulnerable residents in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and qualifications. Emphasise your leadership skills, any relevant health and social care qualifications, and your ability to build relationships with stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in the community. Mention specific examples of how you've successfully led teams or implemented strategies that align with the values of Hounslow Council.
Highlight Your Commitment to Diversity: Since Hounslow values diversity and inclusion, make sure to mention your commitment to these principles. Share experiences where you have worked with diverse groups or contributed to inclusive practices in your previous roles.
How to prepare for a job interview at London Borough of Hounslow
✨Understand the Values
Familiarise yourself with Hounslow's core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix, and Be a Rock. Be prepared to discuss how your personal values align with these and provide examples of how you've embodied them in your previous roles.
✨Showcase Your Leadership Experience
As a Team Leader, your ability to motivate and inspire your team is crucial. Prepare specific examples of how you've successfully led teams in the past, focusing on your approach to supervision, training, and development.
✨Demonstrate Your Commitment to Diversity and Inclusion
Given the emphasis on diversity and inclusion at Hounslow, be ready to discuss your understanding of these concepts and how you've implemented inclusive practices in your previous roles. Share any experiences you have in working with diverse communities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think about scenarios where you've had to manage risk or support vulnerable individuals, and be ready to explain your thought process and actions.
