At a Glance
- Tasks: Conduct assessments, manage communication, and support residents in their care needs.
- Company: Join the London Borough of Hounslow, a diverse and inclusive council.
- Benefits: Hybrid working model, professional development, and a supportive team environment.
- Other info: We value diversity and encourage all to apply, regardless of background.
- Why this job: Make a real difference in people's lives while growing your social work skills.
- Qualifications: Experience in social care and knowledge of relevant legislation is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Social Work Assistant role at London Borough of Hounslow
About Us At Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It\'s about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
About The Role
The First Contact Team, situated within Hounslow House, plays a pivotal role in the Adult Social Care department of the London Borough of Hounslow. As a Social Work Assistant, one is entrusted with a spectrum of responsibilities, including conducting Care Act assessments, performing home visits, and managing communication with residents to address their care needs. This team serves as the initial touchpoint for residents seeking support, emphasizing a strengths-based approach to foster independence while providing necessary care and support. Central to the service\'s ethos is the upholding of Human Rights, ensuring that the team acts as an advocate for the residents, integrating social work values into everyday practice.
The department is committed to nurturing professional growth, offering robust learning and development opportunities, and ensuring comprehensive support through supervision and training. A successful candidate for this role will embody a deep commitment to social work principles, demonstrating an unwavering dedication to enhancing the well-being of both residents and colleagues.
About The Team You’ll Be Working In
You will be instrumental in carrying out Social Care Assessments providing Care Management support by assisting residents and carers to identify their needs and desired outcomes, helping them to formulate a Care Plan/Support Plan and, where indicated, to use their Personal Budget to set up individually tailored services to achieve desired outcomes.
You will be key in protecting the Human Rights of our residents and carers as much as working with them to promote their safety in line with the Council’s and Pan London Safeguarding Policy. You will be instrumental in formulating protection plans, carrying out safeguarding enquiries and participating in outcome meetings.
You will work collaboratively with key stakeholders, care providers, housing, financial services, health, volunteer sector and religious institutions to name a few. There is an expectation that you will have due regard for Equality Diversity of our residents, partners and colleagues.
As a social work assistant, you will be reporting to the Deputy Team Manager and will also be supported by the Team Manager.
Hounslow Council are operating a Hybrid model of working based between Hounslow House, any other suitable council premises, and remote working. Hounslow House is a modern building an digitally advanced. We have onsite ICT support. All the digital hardware shall be provided to you, which will allow you to work flexibly.
About You
- Completing Care Act assessments to identify whether residents are eligible for care and support from the Local Authority.
- Completing duty tasks such as making telephone calls to establish residents’ needs, completing referrals for physio input and any other tasks required to promote the wellbeing of residents.
- Completing Safeguarding alerts and identifying whether Section 42 enquiries are required.
- Working effectively as part of a team and contributing to a collaborative environment.
We value diversity in its broadest sense. We\'re committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates.
If the points below resonate with you, we’d love you to put in an application:
- You will have contributed to a positive team culture and be a strong team member, with an emphasis on achieving collective goals and supporting colleagues on a daily basis.
- You will bring experience of delivering positive outcomes for residents that you have worked with and demonstrate examples of where you have upheld human rights.
- You will have some knowledge of legislation such as the Care Act 2014, Mental Capacity Act 2005.
Essential For The Role: Enhanced DBS
You’ll have to demonstrate your ability to work to tight timescales in a fast-paced environment and be able to flexibly manage your work.
Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the job description, but if you have any further questions about the role, please contact:
Email:
Telephone: 0208 583 3100
Interviews for this job will be held during week commencing 10th November 2025.
Social Work Assistant in Hounslow employer: London Borough of Hounslow
At the London Borough of Hounslow, we pride ourselves on being an outstanding employer dedicated to fostering a diverse and inclusive work environment. Our commitment to professional growth is evident through robust learning and development opportunities, while our modern facilities and hybrid working model ensure flexibility and support for all employees. Join us in making a meaningful impact in one of London's most vibrant boroughs, where your contributions will be valued and celebrated.
Contact Details:
London Borough of Hounslow Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Social Work Assistant in Hounslow
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Borough of Hounslow.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Borough of Hounslow!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like London Borough of Hounslow, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Borough of Hounslow or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Social Work Assistant in Hounslow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to London Borough of Hounslow:Before hitting send, make sure to tailor your application specifically to London Borough of Hounslow! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at London Borough of Hounslow
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
