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- Tasks: Lead the development and delivery of housing quality assurance programmes.
- Company: Join the London Borough of Hounslow, a diverse and inclusive council committed to excellent services.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive work environment.
- Why this job: Make a real impact on residents' lives while working in a dynamic and collaborative team.
- Qualifications: Expertise in housing policies and experience in local authority settings are essential.
- Other info: We encourage applications from all backgrounds and offer reasonable adjustments for candidates.
The predicted salary is between 44000 - 62000 £ per year.
Permanent, Full-time, 36 hours per week. Salary £52,584 - £55,620 per annum.
About us at Hounslow
We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form.
About The Role
This is an exciting opportunity to be part of our Housing Performance/Improvement Team as a Housing Regulation & Improvement Manager. In this role you will lead the development, delivery and implementation of a quality assurance and improvement programme across the Council's Housing Directorate, to ensure that we deliver core functions in accordance with regulation and realise our continuous improvement goals. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient, taking enabling and direct actions to ensure that we deliver a high quality, safe, modern and preventative housing service, which has a positive impact on the lives of our tenants and residents.
About The Team You'll Be Working In
You will line-manage directly one Housing Improvement Analyst and one Housing Delivery Officer. Be fully accountable for the management, planning and coordination of housing regulatory compliance and service improvement activities, delegating operational tasks to the housing improvement officer, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to provide expert diagnostic, interpretation, advice, support and challenge to the wider housing service to drive up standards across the directorate, ensure statutory and legislative compliance and improve the customer experience for residents. Monitor team resources including delegated budgets, ICT and mobile working equipment, and customer information. Ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver an efficient service.
About You
If the points below resonate with you, we'd love you to put in an application:
- You are an expert in housing with significant knowledge and experience of preparing and implementing housing policies, procedures, formal reports and presentations in a local authority setting.
- You have excellent investigative and problem-solving skills, are able to spot flaws in an argument but take a collaborative approach to finding solutions and are able to operate effectively through prioritisation, delegation of tasks and organisation of available resources, with experience of managing or supervising staff.
- You will have guided and contributed to service and process design, continuous improvement, and performance management, including carrying out service reviews, developing improvement plans, and implementing and monitoring these using project and programme methodologies.
Read more about the work you'll be doing in the Role Profile. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box. At Hounslow, we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
Regulatory Affairs Manager employer: London Borough of Hounslow
Contact Detail:
London Borough of Hounslow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory Affairs Manager
✨Tip Number 1
Familiarise yourself with the specific housing regulations and policies relevant to the London Borough of Hounslow. Understanding local legislation will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience working within local authorities. Engaging with them can provide insights into the challenges and expectations of the role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and driving service improvements. Be ready to share specific examples that highlight your problem-solving skills and ability to implement effective housing policies.
✨Tip Number 4
Showcase your understanding of diversity and inclusion in your approach to housing regulation. Given Hounslow's commitment to these values, demonstrating how you can contribute to an inclusive environment will set you apart from other candidates.
We think you need these skills to ace Regulatory Affairs Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Regulation & Improvement Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your expertise in housing policies, procedures, and compliance. Provide concrete examples of past achievements that demonstrate your problem-solving skills and ability to lead teams effectively.
Showcase Your Values: Reflect on Hounslow's core values in your application. Illustrate how you embody principles like 'Lead with Heart' and 'Harness the Mix' through your previous work experiences and interactions with diverse teams.
Personalise Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also conveys your passion for improving housing services. Mention why you are drawn to Hounslow and how you can contribute to their mission of serving the community.
How to prepare for a job interview at London Borough of Hounslow
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Regulation & Improvement Manager. Be prepared to discuss how your experience aligns with these duties, particularly in areas like compliance and service improvement.
✨Showcase Your Problem-Solving Skills
Given the emphasis on investigative and problem-solving skills in the role, come prepared with examples from your past experiences where you've successfully identified issues and implemented effective solutions. This will demonstrate your ability to think critically and collaborate with others.
✨Emphasise Your Leadership Experience
As you'll be managing a team, highlight your leadership style and any relevant experience you have in motivating and developing staff. Discuss how you’ve previously led teams to achieve high standards and improve services, which is crucial for this position.
✨Align with Their Values
Familiarise yourself with Hounslow's core values, especially around diversity and inclusion. Be ready to discuss how you embody these values in your work and how you can contribute to creating an inclusive environment within the council.
