Resolution Business Partner in London

Resolution Business Partner in London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support early resolution of workplace issues and promote a positive culture.
  • Company: Join the London Borough of Hounslow, committed to excellent services and diversity.
  • Benefits: Dynamic work environment with visionary leadership and a can-do culture.
  • Why this job: Make a real difference in a diverse community while developing your skills.
  • Qualifications: Experience in employee relations and strong communication skills.
  • Other info: Embrace continuous learning and professional development opportunities.

The predicted salary is between 36000 - 60000 ÂŁ per year.

We’re inviting you to join the London Borough of Hounslow where employees are deeply committed to providing excellent services to residents, helping make lives as good as they can be.

Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. Equality, diversity and inclusion are at the heart of everything we do, best articulated in “Harness the Mix”. As a Disability Confident Employer we make reasonable adjustments to accommodate all candidates.

Benefits

Join an outstanding council serving an outstanding borough with visionary leadership, a dynamic cabinet and a can-do culture that transforms how we serve one of London’s most diverse boroughs.

About the Role

You will be a Resolution Business Partner in the People Business Partnering Team, embedding and delivering Hounslow’s Resolution Framework. Acting as the first point of contact, you will support early, constructive resolution of workplace issues, work closely with managers and partners to resolve conflict, strengthen relationships and promote a resolution-friendly culture.

About the Team You’ll Be Working In

You will join the Human Resources & Organisational Development Service, working within the People Business Partnering Team and the Resolution Centre. The Resolution Centre plays a central role in helping colleagues resolve concerns at the earliest opportunity, reducing escalation and building trust across the organisation.

About You

  • You enjoy working with people and have experience providing practical, people-centred advice on employee relations or people management matters.
  • You’re confident handling sensitive conversations and supporting early resolution, using restorative or resolution-focused approaches.
  • You have a working knowledge of employment law and understand how to apply it in a pragmatic, proportionate way.
  • You’re able to communicate complex issues clearly and build constructive relationships with managers and colleagues.
  • You’re comfortable working collaboratively across teams and contributing to a positive, inclusive workplace culture.
  • You’re keen to learn, reflect and develop your practice through continuous professional development.

Read more about the work you’ll be doing in the Role Profile.

Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!

When Interviews Will Be Held And Who To Contact

Interviews for this job will be held during the week commencing 23rd February 2026.

Resolution Business Partner in London employer: London Borough of Hounslow

Join the London Borough of Hounslow, where our commitment to diversity and inclusion is matched only by our dedication to providing exceptional services to our residents. As a Resolution Business Partner, you will thrive in a supportive environment that values collaboration and personal growth, with access to continuous professional development opportunities and a culture that encourages innovative problem-solving. Experience the unique advantage of working in one of London's most diverse boroughs, where your contributions will directly impact the community and foster a positive workplace atmosphere.
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Contact Detail:

London Borough of Hounslow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resolution Business Partner in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the London Borough of Hounslow on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to conflict resolution and employee relations. We recommend role-playing with a friend to get comfortable discussing your experiences and how they align with Hounslow's values.

✨Tip Number 3

Show your passion for diversity and inclusion during the interview. Share examples of how you've contributed to a positive workplace culture in the past. This will resonate well with Hounslow’s commitment to 'Harness the Mix'.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Resolution Business Partner role can leave a lasting impression and show your enthusiasm for the position.

We think you need these skills to ace Resolution Business Partner in London

Employee Relations
Conflict Resolution
Restorative Approaches
Employment Law Knowledge
Communication Skills
Relationship Building
Collaborative Working
People Management
Practical Advice Provision
Continuous Professional Development
Sensitivity in Conversations
Inclusive Workplace Culture

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and how you align with our core values. A personal touch can really make your application stand out.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Resolution Business Partner role. Highlight your experience in employee relations and conflict resolution, as these are key to what we’re looking for.

Be Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon when explaining your experiences and qualifications. This helps us understand your background better and shows your ability to communicate effectively.

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our organisation there.

How to prepare for a job interview at London Borough of Hounslow

✨Understand the Core Values

Before your interview, take some time to really understand the core values of the London Borough of Hounslow. They emphasise leading with heart and harnessing diversity, so think about how your own experiences align with these values. Be ready to share examples that demonstrate your commitment to inclusivity and collaboration.

✨Prepare for Sensitive Conversations

As a Resolution Business Partner, you'll be handling sensitive issues. Prepare by thinking through potential scenarios you might face in the role. Practise how you would approach these conversations, focusing on empathy and constructive resolution. This will show your confidence and readiness to tackle difficult discussions.

✨Showcase Your Knowledge of Employment Law

Brush up on your knowledge of employment law and be prepared to discuss how it applies in real-world situations. Think of examples where you've successfully navigated legal complexities in a workplace setting. This will demonstrate your practical understanding and ability to apply the law effectively.

✨Emphasise Continuous Learning

The role requires a commitment to continuous professional development. Be ready to talk about how you've pursued learning opportunities in the past and how you plan to continue growing in this role. This shows that you're not just looking for a job, but are genuinely interested in developing your skills and contributing positively to the team.

Resolution Business Partner in London
London Borough of Hounslow
Location: London

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