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- Tasks: Lead a multi-disciplinary team to improve outcomes for children and support victims.
- Company: Join the Hounslow Youth Justice Service, dedicated to building safer communities.
- Benefits: Robust induction, monthly supervision, strong training, and growth opportunities.
- Other info: Flexible working options available in a modern office environment.
- Why this job: Make a real difference in the lives of children and families in your community.
- Qualifications: Experience in managing casework and staff supervision in youth justice.
The predicted salary is between 40000 - 50000 £ per year.
About the Role
An exciting opportunity has arisen within the Hounslow Youth Justice Service. We are looking to recruit an experienced Operational Manager to work collaboratively with a multi‑disciplinary team to improve outcomes for children, support victims, and build safer communities within Hounslow.
You will be joining an established management team and will be able to demonstrate an ability to motivate and support staff to achieve the best possible outcomes for children. This will include supervision, audits and quality assurance to steer practice.
In addition, you will use your understanding of the criminal justice setting to represent the Youth Justice Service at professional and multi‑agency meetings, including community safety fora, strategy meetings, reviews for children looked after, child protection conferences and core group meetings.
We offer a robust induction, monthly professional supervision, a strong training offer and the opportunity to grow and develop your practice.
About the Team
The Youth Justice Service is a multi‑disciplinary team that includes social workers, probation officers, police officers, substance misuse workers and health professionals. The team works closely with a wide range of other professionals, including the courts, and sits within the wider Children’s Specialist and Safeguarding Department.
The team is based at Hounslow House, a modern office building in central Hounslow. There is an opportunity for office‑based and home working depending on the needs of the service. The team is committed to hearing the voices of the children and families we work with to develop and improve the service we offer.
About You
- Experience providing effective, timely management oversight of casework undertaken with children, young people and their families to ensure compliance with National Standards for children in the Youth Justice System.
- Ability to undertake effective staff management, including personal and reflective supervision to enable staff to deliver high‑quality interventions for children, young people and families.
- Familiarity with quality assurance assessments and plans for children and young people known to the Youth Justice Service; ensuring they are of a good standard, timely, inclusive of diversity and in line with inspection standards.
- Ensuring case records are maintained in line with National Standards and inspection standards, with record‑management oversight that guides work with children and families.
- Ability to review work undertaken with children and young people flexibly.
Operational Manager in London employer: London Borough of Hounslow
Contact Detail:
London Borough of Hounslow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the Youth Justice Service or related fields on LinkedIn. A friendly chat can open doors and give you insights that might just land you that Operational Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to managing teams and improving outcomes for children. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! Bring examples of how you've motivated staff or improved casework outcomes. We love seeing real-life stories that demonstrate your skills and passion for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Operational Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about improving outcomes for children and building safer communities. Share personal experiences or motivations that connect you to the Youth Justice Service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can manage casework effectively and support staff, so be specific about how your background aligns with these needs.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see your qualifications and fit for the Operational Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised!
How to prepare for a job interview at London Borough of Hounslow
✨Know Your Stuff
Make sure you’re well-versed in the Youth Justice System and its National Standards. Brush up on recent developments and best practices, as this will show your commitment and understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and motivating staff. Think about specific situations where you’ve successfully led a team to achieve positive outcomes for children and families.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as conflicts within a multi-disciplinary team or challenges in case management. Practise articulating your thought process and decision-making skills.
✨Engage with the Team's Values
Familiarise yourself with the values and mission of the Hounslow Youth Justice Service. Be prepared to discuss how your personal values align with theirs and how you can contribute to building safer communities.