At a Glance
- Tasks: Lead and inspire teams to enhance housing services for tenants and leaseholders.
- Company: Progressive housing service focused on quality and community impact.
- Benefits: Competitive salary, leadership opportunities, and a commitment to equality.
- Other info: Join a refreshed leadership team dedicated to being a good landlord.
- Why this job: Make a real difference in the lives of residents while shaping housing policies.
- Qualifications: Senior leadership experience in tenancy management and strong knowledge of housing law.
The predicted salary is between 50000 - 60000 £ per year.
About The Role
This is an exciting opportunity to join a progressive housing service with a clear mandate to improve the quality of our services for tenants and leaseholders.
You will join a refreshed leadership team committed to Be a good Landlord for our residents.
You will bring deep experience of delivering what truly matters to tenants, demonstrated through a strong track record of tenancy management leadership.
A comprehensive understanding of housing law including council housing management and regulatory requirements will be essential to your success.
Responsibilities
- Provide leadership across the Housing Tenancy Management service.
- Have direct managerial responsibility for 3 Assistant Service Managers and indirect responsibility for approximately 22 staff.
- Lead diverse housing teams, contributing to the Council’s Housing and Tenancy Service through effective coordination, performance management, and service delivery.
Qualifications
- Significant senior leadership experience in tenancy management or closely related housing services.
- Extensive knowledge of current issues, legislation and national policies related to housing management.
- A record of consistent achievement at senior management level within an organisation of comparable scope and complexity.
- Experience of leading teams to deliver high performing, value for money services through effective planning and performance management.
- Excellent interpersonal skills, with the ability to inspire, motivate and empower colleagues while maintaining clear performance expectations.
- Outstanding communication and relationship building skills, with experience of working constructively with a wide range of partners and stakeholders.
- The ability to build and maintain trust with tenants, colleagues, external agencies and government departments.
- A strong strategic mindset with experience of initiating and overseeing major projects, policy development and service transformation.
- The authority, credibility and political acumen to work effectively with elected members.
- A proven ability to bring stakeholders together around shared goals and maintain an organisational focus on community needs.
- High personal integrity and a commitment to equality, accessibility and respectful working practices.
Essential Requirements
A Basic DBS is required for this role.
Further Information
More details about the responsibilities and expectations for this role can be found in the Role Profile.
#J-18808-Ljbffr
Housing and Tenancy Services Manager in London employer: London Borough of Hounslow
The Heathland School in Hounslow is an exceptional employer, offering a supportive and inclusive work culture that values diversity and fosters professional growth. With a commitment to the development of its staff, the school provides numerous opportunities for training and advancement, making it an ideal place for those looking to make a meaningful impact in education while working in a vibrant community.
Contact Details:
London Borough of Hounslow Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Tenancy Services Manager in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like London Borough of Hounslow, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like London Borough of Hounslow and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing and Tenancy Services Manager in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for London Borough of Hounslow and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at London Borough of Hounslow
✨Get to Know Public Sector Values
Before your interview with London Borough of Hounslow, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for London Borough of Hounslow.
