Library Courier and Library Assistant (Library at Home)

Salary: £29,436 - £29,856 per annum.

Package: Permanent, Full-Time, 36 hours per week.

Job category/type: Leisure & Libraries

Date posted: 31/07/2026

Job reference: R0007383

About us at Hounslow: We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough.

About our Commitment to Diversity and Inclusion: We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

Our Benefits: If you join us, you’ll have access to a range of employee benefits.

About The Role: This is an exciting opportunity to be a crucial part of the Community Hub and Libraries team as a courier and Library Assistant for the Library at Home service. Primarily delivering boxes of books, promotional materials, furniture and equipment across the borough's eleven libraries and four specialist library services. This post also specifically supports the growth and development of the Library at Home service.

• The main courier part of this post will involve visiting all eleven libraries across the borough three to four times a week, mainly delivering and collecting boxes of books weighing up to 20kg.
• Throughout the day, books are sorted at each library site and at the end of the day at the main office, internal book storage at each library is monitored and consortium book collections are sorted.
• Flexibility on a daily route is crucial to enable ad hoc deliveries requested at any library to take place without a delay in the service.
• Excellent communication with all staff is vital to ensure any delays or missed collections are explained and a solution put in place.
• You may also be asked to deliver furniture, resources and promotional items to HMP/YOI Feltham to support their service delivery.

Library at Home Library Assistant part of this post will be supporting the team to ensure delivery to the most vulnerable residents of the borough. Following a pre-planned route, deliveries of books, audiobooks and puzzles are made to individuals unable to use our public libraries and to care homes in block loans.

About The Team You’ll Be Working In: You’ll be based with the Library at Home team but working with all colleagues throughout the Community Hub and Libraries. Our Community Hub and Libraries offer residents access to books, information and support.

About You: If the points below resonate with you, we’d love you to put in an application:

• Full clean driving licence and be at least 21 years old for insurance purposes
• Experience of a range of vehicles including long wheelbase vans
• Excellent customer service skills and a friendly, can-do attitude
• Basic ICT Skills
• A keen sense of self-reliance and organisational skills.

Essential for The Role: Enhanced DBS

Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply.

When Interviews Will Be Held And Who To Contact: The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Charlotte.Arthur@hounslow.gov.uk Interviews for this job will be held during week commencing 2nd September 2026.