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- Tasks: Lead housing compliance and improvement initiatives to enhance service quality for residents.
- Company: Join the London Borough of Hounslow, a diverse council dedicated to excellent resident services.
- Benefits: Enjoy a supportive work culture with opportunities for professional development and inclusivity.
- Why this job: Make a real impact on community lives while working in a dynamic and inclusive environment.
- Qualifications: Expertise in housing policies and experience in local authority settings are essential.
- Other info: We encourage applicants who may not meet every requirement to apply!
The predicted salary is between 45000 - 52000 ÂŁ per year.
Permanent, Full-time, 36 hours per week. Salary ÂŁ52,584 - ÂŁ55,620 per annum.
About us at Hounslow
Weâd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, weâve built strong partnerships which have transformed how we serve one of Londonâs most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in âHarness the Mixâ. Itâs about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. Thereâs space for you to tell us what you need within our application form.
About The Role
This is an exciting opportunity to be part of our Housing Performance/Improvement Team as a Housing Regulation & Improvement Manager. In this role you will lead the development, delivery and implementation of a quality assurance and improvement programme across the Councilâs Housing Directorate, to ensure that we deliver core functions in accordance with regulation and realise our continuous improvement goals. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient, taking enabling and direct actions to ensure that we deliver a high quality, safe, modern and preventative housing service, which has a positive impact on the lives of our tenants and residents.
About The Team Youâll Be Working In
You will line-manage directly one Housing Improvement Analyst and one Housing Delivery Officer. Be fully accountable for the management, planning and coordination of housing regulatory compliance and service improvement activities, delegating operational tasks to the housing improvement officer, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to provide expert diagnostic, interpretation, advice, support and challenge to the wider housing service to drive up standards across the directorate, ensure statutory and legislative compliance and improve the customer experience for residents. Monitor team resources including delegated budgets, ICT and mobile working equipment, and customer information. Ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver an efficient service.
About You
If the points below resonate with you, weâd love you to put in an application:
- You are an expert in housing with significant knowledge and experience of preparing and implementing housing policies, procedures, formal reports and presentations in a local authority setting.
- You have excellent investigative and problem-solving skills, are able to spot flaws in an argument but take a collaborative approach to finding solutions and are able to operate effectively through prioritisation, delegation of tasks and organisation of available resources, with experience of managing or supervising staff.
- You will have guided and contributed to service and process design, continuous improvement, and performance management, including carrying out service reviews, developing improvement plans, and implementing and monitoring these using project and programme methodologies.
Read more about the work youâll be doing in the Role Profile.
Donât meet every single requirement? We know that sometimes people can be put off applying for a job if they think they canât tick every box. At Hounslow, we realise the âperfect candidateâ doesnât exist. So, if you can do most of what weâre looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact: Email: Benjamin.Tomlinson@hounslow.gov.uk Interviews for this job will be held between 23rd June 2025 to 3rd July 2025. Closing date - 16th June 2025 To apply please visit â www.hounslow.gov.uk/jobs
Housing Compliance Officer employer: London Borough of Hounslow
Contact Detail:
London Borough of Hounslow Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Housing Compliance Officer
â¨Tip Number 1
Familiarise yourself with the latest housing regulations and compliance standards. This will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
â¨Tip Number 2
Network with professionals in the housing sector, especially those who work within local authorities. Attend relevant events or join online forums to gain insights and potentially get referrals.
â¨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented housing policies or improved services in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
â¨Tip Number 4
Research Hounslow's current housing initiatives and challenges. Being knowledgeable about their specific context will allow you to tailor your answers and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Housing Compliance Officer
Some tips for your application đŤĄ
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Compliance Officer position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in housing policy, compliance, and improvement initiatives. Use specific examples that demonstrate your expertise and problem-solving abilities in a local authority setting.
Showcase Your Values: Reflect on Hounslow's core values such as 'Lead with Heart' and 'Harness the Mix'. Incorporate these values into your application by providing examples of how you embody them in your professional life.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at London Borough of Hounslow
â¨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description and the key responsibilities of a Housing Compliance Officer. Familiarise yourself with the specific housing regulations and improvement strategies that the council implements.
â¨Showcase Your Problem-Solving Skills
Be prepared to discuss examples from your past experience where you've successfully identified issues and implemented solutions in housing compliance or service improvement. Highlight your investigative skills and collaborative approach to problem-solving.
â¨Emphasise Your Leadership Experience
Since this role involves managing a team, be ready to talk about your leadership style and how you've motivated and developed team members in previous positions. Share specific instances where your guidance led to improved performance or compliance.
â¨Align with Their Values
Familiarise yourself with the council's core values, especially around diversity and inclusion. Be prepared to discuss how you embody these values in your work and how you can contribute to creating an inclusive environment within the housing service.
