At a Glance
- Tasks: Lead housing compliance and improvement initiatives to enhance service quality for residents.
- Company: Join the London Borough of Hounslow, a diverse council dedicated to excellent resident services.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional development.
- Other info: We encourage applications from all backgrounds; don't hesitate if you meet most requirements!
- Why this job: Make a real impact on community housing while working in a supportive and innovative environment.
- Qualifications: Expertise in housing policies and experience in local authority settings are essential.
The predicted salary is between 45000 - 62000 £ per year.
Permanent, Full-time, 36 hours per week. Salary £52,584 - £55,620 per annum.
About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It’s about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
About The Role
This is an exciting opportunity to be part of our Housing Performance/Improvement Team as a Housing Regulation & Improvement Manager. In this role you will lead the development, delivery and implementation of a quality assurance and improvement programme across the Council’s Housing Directorate, to ensure that we deliver core functions in accordance with regulation and realise our continuous improvement goals. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient, taking enabling and direct actions to ensure that we deliver a high quality, safe, modern and preventative housing service, which has a positive impact on the lives of our tenants and residents.
About The Team You’ll Be Working In
You will line-manage directly one Housing Improvement Analyst and one Housing Delivery Officer. Be fully accountable for the management, planning and coordination of housing regulatory compliance and service improvement activities, delegating operational tasks to the housing improvement officer, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to provide expert diagnostic, interpretation, advice, support and challenge to the wider housing service to drive up standards across the directorate, ensure statutory and legislative compliance and improve the customer experience for residents. Monitor team resources including delegated budgets, ICT and mobile working equipment, and customer information. Ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver an efficient service.
About You
If the points below resonate with you, we’d love you to put in an application:
- You are an expert in housing with significant knowledge and experience of preparing and implementing housing policies, procedures, formal reports and presentations in a local authority setting.
- You have excellent investigative and problem-solving skills, are able to spot flaws in an argument but take a collaborative approach to finding solutions and are able to operate effectively through prioritisation, delegation of tasks and organisation of available resources, with experience of managing or supervising staff.
- You will have guided and contributed to service and process design, continuous improvement, and performance management, including carrying out service reviews, developing improvement plans, and implementing and monitoring these using project and programme methodologies.
Read more about the work you’ll be doing in the Role Profile.
Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact: Email: Benjamin.Tomlinson@hounslow.gov.uk Interviews for this job will be held between 23rd June 2025 to 3rd July 2025. Closing date - 16th June 2025 To apply please visit – www.hounslow.gov.uk/jobs
Housing Compliance Manager in Hounslow employer: London Borough of Hounslow
At the London Borough of Hounslow, we pride ourselves on being an outstanding employer dedicated to fostering a diverse and inclusive work environment. Our commitment to employee growth is reflected in our robust learning and development programmes, while our dynamic culture encourages innovation and collaboration. Join us in making a meaningful impact in one of London's most vibrant boroughs, where your contributions will help enhance the lives of our residents.
Contact Details:
London Borough of Hounslow Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Compliance Manager in Hounslow
✨Tip Number 1
Familiarise yourself with the specific housing regulations and compliance standards relevant to local authorities. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work within local councils. Engaging with them can provide insights into the challenges they face and how you can contribute positively.
✨Tip Number 3
Prepare to discuss your experience in leading teams and managing projects. Highlight specific examples where you've successfully implemented improvement plans or ensured compliance, as this aligns closely with the job requirements.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios or case studies where you've identified issues and developed effective solutions. This will illustrate your capability to handle the responsibilities of the Housing Compliance Manager role.
We think you need these skills to ace Housing Compliance Manager in Hounslow
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Housing Compliance Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience:In your CV and cover letter, emphasise your expertise in housing policies, procedures, and compliance. Provide specific examples of past roles where you successfully managed similar responsibilities or led improvement initiatives.
Showcase Problem-Solving Skills:Demonstrate your investigative and problem-solving abilities by including examples of challenges you've faced in previous roles and how you overcame them. This will show your capability to handle the demands of the role effectively.
Express Commitment to Diversity:Since Hounslow values diversity and inclusion, mention any relevant experience you have in promoting these principles within a team or organisation. This could include leading diverse teams or implementing inclusive practices.
How to prepare for a job interview at London Borough of Hounslow
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Compliance Manager. Be prepared to discuss how your experience aligns with these duties, particularly in areas like quality assurance and regulatory compliance.
✨Showcase Your Problem-Solving Skills
Given the emphasis on investigative and problem-solving skills in the role, come prepared with examples of past challenges you've faced in housing management. Highlight how you approached these issues collaboratively and what solutions you implemented.
✨Demonstrate Leadership and Team Management
As this position involves managing a team, be ready to discuss your leadership style and experiences. Share specific instances where you motivated and developed your team, and how you ensured high standards of service delivery.
✨Emphasise Commitment to Diversity and Inclusion
Since Hounslow values diversity and inclusion, be prepared to talk about how you have contributed to creating an inclusive environment in your previous roles. Discuss any initiatives you've led or participated in that align with these values.
