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- Tasks: Check housing benefit and council tax claims while ensuring quality checks.
- Company: Join a local council dedicated to serving the community.
- Benefits: Gain valuable experience in public service and develop your skills.
- Why this job: Make a difference in people's lives while building strong community relationships.
- Qualifications: Strong communication skills and a customer care focus are essential.
- Other info: Interviews scheduled for January 2026; basic DBS check required.
The predicted salary is between 30000 - 42000 £ per year.
A local council in the United Kingdom is seeking a Revenues & Benefits Officer to join their Corporate Resources team. This position involves checking housing benefit and council tax claims, promoting positive relationships with the Delivery Partner, and ensuring quality checks are conducted.
Ideal candidates will have:
- Strong communication skills
- The ability to prioritize tasks
- A customer care focus
Basic DBS check required. Interviews will be held in January 2026.
Revenues & Benefits Officer: Drive Council Services in Hounslow employer: London Borough of Hounslow
Contact Detail:
London Borough of Hounslow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues & Benefits Officer: Drive Council Services in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the local council or related fields. A friendly chat can open doors and give you insights that might just land you that Revenues & Benefits Officer role.
✨Tip Number 2
Prepare for those interviews! Research common questions for roles in council services and practice your answers. We want you to shine when they ask about your communication skills and customer care focus.
✨Tip Number 3
Show off your skills! Bring examples of how you've prioritised tasks or handled customer queries in the past. We know you’ve got it, so let them see how you can contribute to their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that perfect job.
We think you need these skills to ace Revenues & Benefits Officer: Drive Council Services in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in revenues and benefits. We want to see how your skills match the job description, so don’t be shy about showcasing your communication skills and customer care focus!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Revenues & Benefits Officer role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Prioritisation Skills: In your application, give examples of how you've successfully prioritised tasks in previous roles. We’re looking for someone who can juggle multiple responsibilities, so share those experiences that demonstrate your ability to manage time effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Borough of Hounslow
✨Know Your Stuff
Make sure you understand the role of a Revenues & Benefits Officer. Brush up on housing benefit and council tax claims, as well as the importance of quality checks. Familiarise yourself with the local council's services and how they interact with Delivery Partners.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you’ve resolved issues or built relationships, especially in customer care settings.
✨Prioritisation is Key
Be ready to discuss how you manage your workload and prioritise tasks. Consider using the STAR method (Situation, Task, Action, Result) to explain your approach to juggling multiple responsibilities while ensuring quality service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the council’s goals, and how success is measured in this role. This shows your interest and helps you assess if it’s the right fit for you.
