At a Glance
- Tasks: Deliver books and resources to residents, ensuring access for those unable to visit libraries.
- Company: Join the London Borough of Hounslow, a diverse and inclusive council dedicated to community service.
- Benefits: Flexible hours, supportive team environment, and opportunities to make a real difference.
- Other info: Dynamic role with a focus on community engagement and personal growth.
- Why this job: Be part of a vital service that supports vulnerable residents and promotes literacy.
- Qualifications: Full clean driving licence, customer service skills, and basic ICT knowledge required.
The predicted salary is between 24000 - 28000 £ per year.
About Us
At Hounslow, we’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
About The Role
This is an exciting opportunity to be a crucial part of the Community Hub and Libraries team as a courier and Library Assistant for the Library at Home service. Primarily delivering boxes of books, promotional materials, furniture and equipment across the borough's eleven libraries and four specialist library services. This post also specifically supports the growth and development of the Library at Home service.
The main courier part of this post will involve visiting all eleven libraries across the borough three to four times a week, mainly delivering and collecting boxes of books weighing up to 20kg. Throughout the day, books are sorted at each library site and at the end of the day at the main office, internal book storage at each library is monitored and consortium book collections are sorted. Flexibility on a daily route is crucial to enable ad hoc deliveries requested at any library to take place without a delay in the service. Excellent communication with all staff is vital to ensure any delays or missed collections are explained and a solution put in place. You may also be asked to deliver furniture, resources and promotional items to HMP/YOI Feltham to support their service delivery.
The Library at Home Library Assistant part of this post will be supporting the team to ensure delivery to the most vulnerable residents of the borough. Following a pre-planned route, deliveries of books, audiobooks and puzzles are made to individuals unable to use our public libraries and to care homes in block loans.
About The Team You’ll Be Working In
You’ll be based with the Library at Home team but working with all colleagues throughout the Community Hub and Libraries. Our Community Hub and Libraries offer residents access to books, information and support and this post ensures residents have access to books, resources and up-to-date information at all times. The Library at Home team supports the most vulnerable residents of the borough, those that are unable to visit a public library due to illness or injury. Delivering to those residents ensures they have access to books and resources to specifically support their needs.
About You
- Full clean driving licence and be at least 21 years old for insurance purposes
- Experience of a range of vehicles including long wheelbase vans
- Excellent customer service skills and a friendly, can-do attitude
- Basic ICT Skills
- A keen sense of self-reliance and organisational skills.
Essential For The Role
- Enhanced DBS
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Interviews for this job will be held during week commencing 2nd September 2026.
Library Courier and Library Assistant (Library at Home) in Hounslow employer: London Borough of Hounslow
The Heathland School in Hounslow is an exceptional employer, offering a supportive and inclusive work culture that values diversity and fosters professional growth. With a commitment to the development of its staff, the school provides numerous opportunities for training and advancement, making it an ideal place for those looking to make a meaningful impact in education while working in a vibrant community.
Contact Details:
London Borough of Hounslow Recruitment Team
