At a Glance
- Tasks: Support vulnerable residents by delivering essential housing and health services.
- Company: Join the London Borough of Hounslow, a diverse and inclusive council.
- Benefits: Access to employee benefits and professional development opportunities.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a real difference in your community while working in a dynamic team.
- Qualifications: Experience in homelessness and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It’s about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits.
About The Role
This is an exciting opportunity to join our Homelessness, Independence and Preventative Service which adopts a preventative approach across the housing, health and social care agendas. You will be a frontline professional delivering a first class, modern and flexible service to some of the most vulnerable people in the Borough.
About The Team You’ll Be Working In
This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes.
- If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers.
- You will contribute to the effective delivery of the integrated preventative service across housing, health and social care, providing a proactive, accessible, efficient and effective front-line service; promote access to preventative services, working proactively to ensure services are accessed in a timely way.
- You work proactively to prevent and resolve crisis and prevent the loss of accommodation while preventing the escalation of health care needs.
- You work collaboratively to facilitate discharges from health care settings, enable access to lower level preventative services and prevent repeat and avoidable admissions to acute health care services.
- You adopt a casework-based approach to complete detailed holistic assessments of housing, health and social care needs, providing practical interventions and support.
- Maintain an ongoing knowledge and understanding of relevant legislation and the Council’s statutory duties in relation to housing, health and care needs, ensuring advice given is accurate at all times and provide tailored solutions to meet identified needs.
About You
- You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation.
- You have experience of multi-disciplinary working involving complex and diverse client groups and an understanding of complex legislative frameworks including homelessness, social care, mental health, immigration and welfare benefits.
- You are a great communicator to engage effectively with a broad range of people to influence, negotiate and persuade and you quickly build trusting relationships with complex individuals to develop a comprehensive understanding of issues faced by vulnerable people.
- You act with integrity, take personal responsibility and handle stress effectively while maintaining high levels of motivation and enthusiasm to achieve successful corporate preventative outcomes, using proactive and creative solutions.
- You work independently, proactively and flexibly, being an expert problem solver demonstrating excellent analytical skills, to seek out and implement bespoke solutions to complex issues and make decisions confidently.
- You are a high performing individual who works collaboratively with others, adapting to meet a range of changing needs while achieving targets and service objectives and make the team the very best it can be.
- You are confident to visit residents in their homes and other health care settings, and work from different locations in the Borough alongside other professionals. You are able to have challenging conversations with other professionals while maintaining a customer focus to achieve successful outcomes across housing, health and social care.
Essential for the Role
- Basic DBS check is required for the role.
- Are you passionate about customer services?
- Are you an experienced homelessness professional?
- Are you looking to work in a forward thinking and progressive housing department?
If the points above resonate with you, we would like to hear from you. To apply please use the button provided. The key information you need about the role should be in the job description on our website, but if you have any further questions about the role, please contact: Email: Serge.momboye@hounslow.gov.uk Closing date: 18 December 2025. Interviews for this job will be held during December 2025.
Housing and Health Link Worker in Hounslow employer: London Borough of Hounslow
The Heathland School in Hounslow is an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Employees benefit from a dynamic environment where they can develop their skills while contributing to the educational success of students. With a focus on meaningful work and community engagement, this role as Executive PA to the Headteacher provides a unique opportunity to make a significant impact within the school.
Contact Details:
London Borough of Hounslow Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Health Link Worker in Hounslow
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Borough of Hounslow.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Borough of Hounslow!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like London Borough of Hounslow, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Borough of Hounslow or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing and Health Link Worker in Hounslow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to London Borough of Hounslow:Before hitting send, make sure to tailor your application specifically to London Borough of Hounslow! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at London Borough of Hounslow
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
