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For Companies At a Glance
- Tasks: Lead a team to transform digital services and improve outcomes for residents.
- Company: Join the London Borough of Hounslow, a diverse and dynamic council.
- Benefits: Enjoy competitive benefits, including flexible working and professional development opportunities.
- Why this job: Make a real impact by shaping user-centred solutions for your community.
- Qualifications: Strong leadership skills and a passion for innovative problem-solving.
- Other info: Be part of a collaborative team dedicated to equality and inclusion.
The predicted salary is between 43200 - 72000 ÂŁ per year.
About Us
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can‑do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It’s about breaking down barriers between our parts and people and unlocking the problem‑solving power of our amazing mix of minds. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
About The Role
Are you ready to lead change and shape the future of digital services? We’re looking for a dynamic Business Analysis Lead to head our team of 5‑6 Business Analysts. You’ll manage your team and work closely with multidisciplinary teams to drive service redesign, and champion user‑centred thinking across technology, processes, and organisational structures. As part of our Service Design team, you’ll play a key role in delivering the #1 Hounslow transformation programme and Digital Strategy. If you’re outcome‑focused, creative and passionate about improving services for residents, we want to hear from you.
About The Team You’ll Be Working In
Our Service Design team is at the heart of transforming how services are delivered across the council. We work collaboratively with service leads, developers and stakeholders to redesign processes and create user‑centred solutions that improve outcomes for residents and staff. With a wealth of technical tools available, including AI tools and govService’s suite to facilitate end‑to‑end process design/re‑engineering, this is an exciting time to be at London Borough of Hounslow. Our aim: To deliver services that are simple, fair, and effective—making life easier for residents while enabling the council to operate efficiently and sustainably.
About You
We need a strategic thinker and hands‑on leader who can shape and grow our business analysis capability while driving digital transformation across the council. You’ll combine strong analytical skills with people leadership, ensuring our services are designed around user needs and deliver measurable outcomes.
- Passionate about finding creative and innovative solutions, using technology to make life simple for the residents of Hounslow.
- Enjoy working collaboratively and inclusively – bringing people together and designing with everyone in mind.
- Proven experience in leading and inspiring teams.
- Expert at translating technical concepts into non‑technical language and understanding what communication is required for internal and external stakeholders.
- Expertise in process mapping, requirements definition and benefits realisation.
When Interviews Will Be Held And Who To Contact
Interviews for this job will be held during 2nd February 2026.
Business Analyst Lead in Hounslow employer: London Borough of Hounslow
Contact Detail:
London Borough of Hounslow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst Lead in Hounslow
✨Tip Number 1
Network like a pro! Reach out to current employees at the London Borough of Hounslow on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections that can give you an edge!
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us that you’re genuinely interested in how they’re transforming services for residents. Bring your ideas to the table—demonstrate how you can contribute to their mission!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams or driven change in previous roles. We want to hear about your successes and how you’ve tackled challenges—make it relatable and engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your submission to highlight how your skills align with the values and goals of the London Borough of Hounslow.
We think you need these skills to ace Business Analyst Lead in Hounslow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for improving services shine through. We want to see how passionate you are about using technology to make life easier for the residents of Hounslow!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Business Analyst Lead role. Highlight your leadership experience and how you've driven digital transformation in the past.
Be Clear and Concise: Use straightforward language to explain your qualifications and experiences. Remember, we’re looking for someone who can translate technical concepts into non-technical language, so keep it simple and to the point!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at London Borough of Hounslow
✨Know Your Stuff
Make sure you understand the role of a Business Analyst Lead and the specific challenges faced by the London Borough of Hounslow. Familiarise yourself with their digital transformation goals and how your skills can contribute to improving services for residents.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your experience in leading teams and driving change. Highlight how you've inspired others and fostered collaboration, as this aligns with their core values of inclusivity and teamwork.
✨Speak Their Language
Practice translating technical concepts into simple terms. The interviewers will appreciate your ability to communicate effectively with both technical and non-technical stakeholders, so be ready to showcase this skill.
✨Emphasise User-Centred Thinking
Be prepared to discuss how you approach service design with a user-centric mindset. Share examples of how you've successfully implemented solutions that prioritise user needs and led to measurable outcomes, as this is crucial for the role.