CRS Co-ordinator

CRS Co-ordinator

Hounslow Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support community recovery and independence for residents.
  • Company: Join the London Borough of Hounslow, a diverse and inclusive council dedicated to excellent service.
  • Benefits: Enjoy flexible working hours and a supportive environment with opportunities for personal growth.
  • Why this job: Make a real impact in people's lives while developing valuable skills in a collaborative team.
  • Qualifications: NVQ 4 or above required; experience in managing teams and good communication skills are essential.
  • Other info: We encourage applicants from all backgrounds; don't hesitate to apply even if you don't meet every requirement.

The predicted salary is between 28800 - 43200 ÂŁ per year.

About Us At Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About Our Commitment To Diversity And Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It’s about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

About The Team You’ll Be Working In

We are seeking to recruit an enthusiastic and self-motivated person to undertake the role of a CRS Co-Ordinator for the Community Recovery Service.

The Hounslow Community Recovery Service marks an exciting step towards health and social care working together.

The Community Recovery Service is an integrated service with Hounslow and Richmond Community Healthcare NHS Trust and aims to support people’s independence following an injury, illness or a change in life circumstances and living at home. The team provides a period of rehabilitation and reablement to help local people in Hounslow recover and regain their independence. It brings together different health and social care professionals into a single integrated team.

This is an exciting opportunity to develop skills in partnership working, performance management, mentoring and providing supervision of CRS Assessors and Rehab Assistants. You will be given the opportunity to be creative in this role, developing strategies and practices improving ways of working. You will receive significant support from the Deputy Manager.

You will need to work flexibly, in order to support vulnerable residents, their carers and staff in order to meet the needs of the service, a seven-day service 8.00 a.m. to 22.00 p.m.

About You

Key Responsibilities:

  • Lead and manage resources ensuring efficiency and effective delivery of a high-quality professional service.
  • To promote a philosophy of putting customer needs first.
  • Experience of managing and motivating a team.
  • Knowledge of relevant Social Care legislation and policy.

Your Skills:

  • To manage and develop staff.
  • Good Communication and I.T. skills.
  • Good writing and analytical skills.
  • Ability to work flexibly.

Professional Qualifications:

NVQ 4 and above or willingness to achieve qualification.

Essential For The Role:

Enhanced DBS check is required for the role.

Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!

When Interviews Will Be Held And Who To Contact:

The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:

Email:
Telephone: 02037716205

Interviews for this job will be held during week commencing 17th March 2025.

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CRS Co-ordinator employer: London Borough of Hounslow

At the London Borough of Hounslow, we pride ourselves on being an exceptional employer dedicated to fostering a vibrant and inclusive work culture. Our commitment to diversity and employee development ensures that every team member has the opportunity to grow and thrive while making a meaningful impact in one of London's most diverse communities. Join us as a CRS Co-ordinator and be part of a dynamic team that values innovation, collaboration, and the well-being of our residents.
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Contact Detail:

London Borough of Hounslow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRS Co-ordinator

✨Tip Number 1

Familiarize yourself with the core values of Hounslow, especially 'Harness the Mix'. Think about how your experiences and background can contribute to a diverse and inclusive workplace. Be ready to discuss this in your interview.

✨Tip Number 2

Highlight any previous experience you have in managing teams or working in integrated health and social care settings. Prepare specific examples that demonstrate your ability to lead and motivate others effectively.

✨Tip Number 3

Research the Community Recovery Service and understand its goals and challenges. This will help you articulate how you can contribute to improving service delivery and support for residents during your interview.

✨Tip Number 4

Be prepared to discuss your flexibility in working hours, as the role requires support across a seven-day service. Show your willingness to adapt to meet the needs of vulnerable residents and their carers.

We think you need these skills to ace CRS Co-ordinator

Team Management
Performance Management
Communication Skills
Analytical Skills
Flexibility
Customer Service Orientation
Knowledge of Social Care Legislation
Mentoring Skills
Problem-Solving Skills
IT Proficiency
Creative Thinking
Resource Management
Rehabilitation Knowledge
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the CRS Co-ordinator position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.

Highlight Relevant Experience: In your application, emphasize any previous experience you have in managing teams, working in health or social care, and your understanding of relevant legislation. Use specific examples to demonstrate your skills.

Show Your Commitment to Diversity: Since Hounslow values diversity and inclusion, make sure to mention any experiences or initiatives you've been involved in that promote these values. This could include working with diverse communities or participating in related training.

Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use phrases like 'putting customer needs first' and 'flexibility' to show that you resonate with their mission.

How to prepare for a job interview at London Borough of Hounslow

✨Understand the Community Recovery Service

Make sure you familiarize yourself with the goals and operations of the Community Recovery Service. Knowing how it integrates health and social care will help you demonstrate your commitment to supporting residents' independence during the interview.

✨Emphasize Your Leadership Skills

Since the role involves managing and motivating a team, be prepared to share specific examples of how you've successfully led teams in the past. Highlight your ability to promote a customer-first philosophy and how you've managed resources effectively.

✨Showcase Your Communication Skills

Good communication is key in this role. Be ready to discuss how you’ve used your communication skills to resolve conflicts, mentor team members, or improve service delivery. Consider preparing a brief example that illustrates your analytical writing abilities as well.

✨Demonstrate Flexibility and Adaptability

The job requires working flexibly to meet the needs of vulnerable residents. Prepare to discuss situations where you've had to adapt quickly to changing circumstances or work outside of standard hours to ensure service delivery.

CRS Co-ordinator
London Borough of Hounslow
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