Museum Assistant

Hillingdon Museums operate across the borough with key sites in Uxbridge and Ruislip, including the Battle of Britain Bunker, the Museum & Archive Service, Eastcote House Gardens, and Manor Farm (featuring a 13th‑century Great Barn and Tudor Manor House). We have ambitious plans to expand over the coming years.

We are seeking personable, engaging Museum Assistants to deliver expert tours at the Battle of Britain Bunker, support stewarding duties, assist the public with ticket sales, help coordinate rotas and volunteers, and work with visitors across our other historic sites within the London Borough of Hillingdon.

You are a history enthusiast with a convincing presentation style and the ability to tell true stories fluently and engagingly. You can adapt your delivery to suit different audiences—young children, tourists, or enthusiasts—ensuring they follow the narrative, supported by ongoing reading and research to deepen your knowledge and respond confidently to customer questions.

You are comfortable delivering regular tours and short talks to the public on a frequent basis, bringing the same level of enthusiasm to your first audience and your hundred‑and‑first. You are adaptable and willing to work across a variety of front‑facing roles at the Battle of Britain Bunker and our other sites, including social media, website admin, and our gift shop. You will also need IT skills to operate our box office system, work on rotas, and support small‑scale project tasks.

We welcome applications from those interested in part‑time roles. Work is scheduled on a rota basis, with peak periods including weekends and school holidays. Contracted hours are annualised to reflect a busier summer season and quieter winter schedule.

We value our employees and are committed to ensuring they enjoy a fulfilling and rewarding career with us. We offer a wide range of employee benefits to enhance your work‑life balance, financial wellbeing, health, and professional development.

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – A standard 36‑hour workweek for all full‑time staff.
• Generous Holiday Entitlement – Increases with length of service (for non‑casual roles).
• Hillingdon Sports & Leisure – Discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes – Option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work – Eco‑friendly commuting with our cycle purchase scheme; bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme – Access to LGPS and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts.
• Mental Health Support and Counselling Services – Trained mental health first aiders with 24‑hour confidential advice and counselling, plus a legal advice service for you and your immediate family.
• Travel Support – Season ticket loans and free car parking.

We are committed to creating a diverse, inclusive, and equitable workplace. We welcome applicants from a wide variety of backgrounds and are dedicated to providing reasonable adjustments to applicants with disabilities. We strive for a representative workforce and a recruitment process free from discrimination and bias.

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities who meet the essential criteria. Applicants may opt in for consideration under this scheme on a per‑application basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups, and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (as amended) and may require a Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a health questionnaire, the post is subject to pre‑employment screening: Standard DBS Check, 5 years of Referencing.

Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritized. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.