At a Glance
- Tasks: Provide vital admin support for life-saving services to vulnerable residents.
- Company: Join Havering Council, a community-focused organisation making a real difference.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Inclusive workplace with a commitment to diversity and safeguarding.
- Why this job: Be part of a team that empowers individuals to live independently and safely.
- Qualifications: Experience in admin roles and proficiency in Microsoft Office required.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking someone with great attention to detail, and a common sense approach to their work. You will provide effective and responsive administrative support for allocated operational activity in a robust, timely, efficient and cost effective manner. We expect you to take ownership of the role, and we will listen to any feedback or suggestions in regards to developing the effectiveness of the Supporting Officers position.
Havering Telecare Centre are responsible for providing life-saving devices and assistive technology to elderly and vulnerable residents in the borough. We provide an installation and response service, responding to falls and other medical emergencies. We work closely with Adult Social Services, the NHS and other partner organisations, handling referrals, ensuring safe hospital discharges, and enabling individuals to live independently despite health conditions and other challenging life circumstances. The service also manages the delivery of Havering Council’s Building Alarm Monitoring Team, and our Out of Hours service.
The position holder must have experience in an admin or support officer role, demonstrate a high level of competence when using Microsoft office applications particularly Word, Excel, and Outlook and communicate effectively and professionally via the phone and through emails.
The closing date for the receipt of applications is 14/08/2026. You will be notified if your application has been successful. Interview date to be confirmed.
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.
Support Officer (Telecare) employer: London Borough of Havering
At the London Borough of Havering, we pride ourselves on being an excellent employer that values diversity and fosters a supportive work culture. As a Section 20 Consultation Officer, you will benefit from competitive salary packages, opportunities for professional development, and the chance to make a meaningful impact in the community. Our commitment to transparency and customer-focused service ensures that you will be part of a dedicated team striving for continuous improvement and excellence in public service.
Contact Details:
London Borough of Havering Recruitment Team
