At a Glance
- Tasks: Support independent living and wellbeing for residents in sheltered housing schemes.
- Company: Join a dedicated team at Havering Council, committed to making a difference.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Make a real impact on residents' lives while developing your skills.
- Qualifications: Experience in tenancy and site management; driving license required.
- Other info: Dynamic role with a focus on resident welfare and community engagement.
The predicted salary is between 39276 - 42771 £ per year.
About Us – Supported Housing
We are a highly motivated dedicated team supporting and encouraging independent living, wellbeing and safeguarding for all our residents within 18 supported housing schemes across Havering.
About The Job
The work is both challenging and rewarding so we are looking for an experienced colleague to join a small team with a reputation for doing whatever it takes to get the job done. Based from our sheltered schemes and managing the sheltered housekeeper, there will be daily contact with residents, family members, staff and partners from both internal and external services. There is a focus on resident welfare and early intervention, resident satisfaction, fire prevention, health and safety and compliance. The successful candidate will also provide temporary cover for team colleagues as and when required. Details of the job requirements are included in the Job Profile and Person Profile for the post.
About You
We are looking for an enthusiastic person to support our team service delivery. Someone calm, confident, professional and able to deal with whatever challenges present to secure the best possible outcomes. The post holder will be required to work 36 hours per week, Monday to Friday from schemes. Experience supporting both tenancy and site management is necessary for this role. We are looking to appoint a driver with access to own vehicle as travel between sites is required. A Disclosure and Barring Scheme (DSB) check will be required for this post.
For an informal discussion about the post, please contact Sharon Nunn, Sheltered Housing Manager on 01708 431017. The closing date for the receipt of applications is 7/4/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed.
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770.
Additional Information
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
About Us
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries. Find out why you should work for Havering Council.
Sheltered Housing Scheme Officer employer: London Borough of Havering
Contact Detail:
London Borough of Havering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Scheme Officer
✨Tip Number 1
Get to know the company! Research Havering Council and its values. Understanding their mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges related to resident welfare and compliance. Practising your responses will help you feel more confident and articulate during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sheltered Housing Scheme Officer
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the role. Use specific examples that showcase your skills in supporting independent living and managing tenant relationships.
Showcase Your Enthusiasm: We want to see your passion for the role! Let your personality shine through in your application. Share why you’re excited about working with us and how you can contribute to our mission of supporting residents.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and ensure your points are easy to understand. This will help us quickly see how you meet the criteria for the position.
Check Your Documents: Before hitting submit, double-check that all personal information is removed from your documents as we practice anonymised recruitment. Also, ensure your application is free from typos and errors to make a great first impression!
How to prepare for a job interview at London Borough of Havering
✨Know Your Stuff
Make sure you thoroughly understand the role of a Sheltered Housing Scheme Officer. Familiarise yourself with the key responsibilities, such as resident welfare, health and safety, and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in tenancy and site management. Think about challenges you've faced and how you overcame them, especially in supporting residents or working with external partners. This will highlight your problem-solving skills and ability to handle tough situations.
✨Be Personable and Professional
Since this role involves daily contact with residents and families, it's crucial to convey warmth and professionalism during the interview. Practice your communication skills and be ready to discuss how you would build rapport with residents while maintaining a professional boundary.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they currently face, or how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.